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User need statements,also called problem statements or point-of-view statements,are a powerful,fundamental tool for defining and aligning on the problem you are going to solve.
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When conducting research for customer-journey maps,use qualitative methods that allow direct interaction with or observation of users,such as interviews,field studies,and diary studies.
A journey map is a visualization of the process that a person goes through in order to accomplish a goal.
As a facilitator,it's your responsibility to make sure the time spent in workshops is as productive as possible for attendees,while at the same time ensuring that you get the insights you need in order to move your project forward.
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Like tech debt,万博官网manbetx下载UX debt piles up over time and,if left unaddressed,leads to compounding user problems and costly cleanup efforts.Agile teams can modify their processes to track and resolve 万博官网manbetx下载UX debt.
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