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Conducting User Research in the Public Sector

Hana Schank Public Interest Technology Fellow,New America

Recorded March 2018

User research can be a challenge when working in the public sector,dealing with regulations,red tape and long approval times.But that doesn't mean it's impossible to research or test your work with your users.Explore ways to recruit and options for testing when no one has money to spend,with real-world examples and clever workarounds that allow public sector researchers to get private sector results.

Hana Schank Public Interest Technology Fellow,New America