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    • 10 Usability Heuristics for User Interface manbetx官方网站手机版Design

      Jakob Nielsen's 10 general principles for interaction manbetx官方网站手机版design.They are called "heuristics" because they are broad rules of thumb and not specific usability guidelines.

    • When to Use Which User-Experience Research Methods

      Modern day 万博官网manbetx下载UX research methods answer a wide range of questions.To know when to use which method,each of 20 methods is mapped across 3 dimensions and over time within a typical product-development process.

    • Usability 101: Introduction to Usability

      What is usability?How,when,and where to improve it?Why should you care?Overview answers basic questions + how to run fast user tests.

    • Empathy Mapping: The First Step in manbetx官方网站手机版Design Thinking

      Visualizing user attitudes and behaviors in an empathy map helps 万博官网manbetx下载UX teams align on a deep understanding of end users.The mapping process also reveals any holes in existing user data.

    • 万博官网manbetx下载UX Research Cheat Sheet

      User research can be done at any point in the manbetx官方网站手机版design cycle.This list of methods and activities can help you decide which to use when.

    • When and How to Create Customer Journey Maps

      Journey maps combine two powerful instruments—storytelling and visualization—in order to help teams understand and address customer needs.

    • manbetx官方网站手机版Design Thinking 101

      What is manbetx官方网站手机版design thinking and why should you care?History and background plus a quick overview and visualization of 6 phases of the manbetx官方网站手机版design thinking process.Approaching problem solving with a hands-on,user-centric mindset leads to innovation,and innovation can lead to differentiation and a competitive advantage.

    • The Distribution of Users' Computer Skills: Worse Than You Think

      在33个发达国家,only 5% of the population has high computer-related abilities,and only a third of people can complete medium-complexity tasks.

    • 万博官网manbetx下载UX Mapping Methods Compared: A Cheat Sheet

      Empathy maps,customer journey maps,experience maps,and service blueprints depict different processes and have different goals,yet they all build common ground within an organization.

    • Why Personas Fail

      Personas are useful tools for 万博官网manbetx下载UX work,so why do they often fail?Find out what pitfalls cause personas to fail,and how to avoid and overcome them.

    • Why You Only Need to Test with 5 Users

      Elaborate usability tests are a waste of resources.The best results come from testing no more than 5 users and running as many small tests as you can afford.

    • 10 Best Intranets of 2019

      Winners are from large and medium-sized organizations from around the world;they had short development time and small teams who relied on both internal resources and external help.

    • F-Shaped Pattern of Reading on the Web: Misunderstood,But Still Relevant (Even on Mobile)

      Eyetracking research shows that people scan webpages and phone screens in various patterns,one of them being the shape of the letter F.Eleven years after discovering this pattern,we revisit what it means today.

    • Service Blueprints: Definition

      Service blueprints visualize organizational processes in order to optimize how a business delivers a user experience.

    • Comparison Tables for Products,Services,and Features

      Use this versatile GUI tool to support users when they need to make a decision that involves considering multiple attributes of a small number of items.

    • User-Experience Quiz: 2018 万博官网manbetx下载UX Year in Review

      Test your 万博官网manbetx下载UX knowledge by taking our quiz.All questions and answers are based on manbetx官网手机登陆articles that we published last year.

    • How Users Read on the Web

      Users don't read Web pages,they scan.Highlighting and concise writing improved measured usability 47-58%.Marketese imposed a cognitive burden on users and was disliked.

    • How to Conduct a Heuristic Evaluation

      Heuristic evaluation involves having a small set of evaluators examine the interface and judge its compliance with recognized usability principles (the "heuristics").Adherence to specific methods can improve the outcome of an heuristic evaluation.

    • Service manbetx官方网站手机版Design 101

      Service manbetx官方网站手机版design improves the experiences of both the user and employee by designing,aligning,and optimizing an organization's operations to better support customer journeys.

    • 万博官网manbetx下载UX Guidelines for Ecommerce Homepages,Category Pages,and Product Listing Pages

      Streamline users' path to products by providing clear,differentiating product information at all levels — from the homepage to product listing pages.