激励利益相关者参与用户研究的提示

Summary:When stakeholders observe user research sessions, the credibility and acceptance of findings will increase. Since they are busy, make it easy to participate and work on increasing the value they get out of going.

2 minute videoby

Alita Joyce

Topics:

User Testing,
Management

To make UX research more efficient and effective, get everyone involved. When teams understand user concerns and usability issues, they become better at preventing problems.

Video Author

Alita Joyceis a User Experience Specialist with Nielsen Norman Group. She plans and executes independent research for NN/g and regularly leads UX training courses. Alita combines her background as a developer with her knowledge of psychology and philosophy to drive her work.