Design Thinking 102

Summary:Get started with Design Thinking by practicing empathy in manageable, small yet effective, ways.

Related Article

Design Thinking 101

What is design thinking and why should you care? History and background plus a quick overview and visualization of 6 phases of the design thinking process. Approaching problem solving with a hands-on, user-centric mindset leads to innovation, and innovation can lead to differentiation and a competitive advantage.

Video Author

Sarah Gibbonsis Nielsen Norman Group's Chief Designer. She works at the intersection of design research, strategy, and user experience design.

Learn More

Subscribe to the weekly newsletterto get notified about future articles.