Web UsabilityArticles & Videos

  • 家page Real Estate Allocation


  • HealthCare.gov’s Account Setup: 10 Broken Usability Guidelines

    HealthCare.gov’s account setup process is unnecessarily complex and may have contributed to backend technology failures.

  • Fight Against “Right-Rail Blindness”

    Users have trained themselves to divert their attention away from areas that look like advertising. When designed well, sidebars can effectively increase content discoverability.

  • Casousel可用性:为具有内容过载的网站设计有效UI

    Carousels allow multiple pieces of content to occupy a single, coveted space. This may placate corporate infighting, but on large or small viewports, people often scroll past carousels. A static hero or integrating content in the UI may be better solutions. But if a carousel is your hero, good navigation and content can help make it effective.

  • Usability for Senior Citizens: Improved, But Still Lacking

    Users aged 65 and older are 43% slower at using websites than users aged 21–55. This is an improvement over previous studies, but designs must change to better accommodate aging users.

  • Users' Pagination Preferences and "View All"

    长清单需要分页在默认情况下,布鲁里溃疡t if users customize the display to View All list items, respect that preference.

  • Auto-Forwarding Carousels and Accordions Annoy Users and Reduce Visibility


  • 家page Design Changes


  • Tunnel Vision and Selective Attention

    Users don't see stuff that's right on the screen. Selective attention makes people overlook things outside their focus of interest.

  • Official Olympic Website: UI Silver - but UX DQ

    Page design itself scores 15% higher than the 2002 Olympics site. But a disjointed overall Internet presence leads to an intolerable overall user experience.

  • Why Country Sites Are So Bad


  • Computer Screens Getting Bigger

    Reasonably big monitors have finally become the most common class of desktop computer screen, dethroning the 1024x768 resolution that was long the target for web design.

  • Disruptive Workflow Design


  • Browser and GUI Chrome

    “Chrome”是围绕用户数据和网页内容的用户界面开销。虽然Chrome Obesity可以吃一半的可用像素,但合理的量增强了可用性。

  • Usability 101: Introduction to Usability

    What is usability? How, when, and where to improve it? Why should you care? Overview answers basic questions + how to run fast user tests.

  • 电子商务Usability Improvements

    Sites have improved, and we now know much more about e-tailing usability. Today, poor content is the main cause of user failure.

  • How Long Do Users Stay on Web Pages?


  • Can Hated Design Elements Be Made to Work?

    Once users reject a design technique due to repeated bad experiences it's almost impossible to use it for good because people will avoid it every time.

  • 网页设计中十大错误

    The ten most egregious offenses against users. Web design disasters and HTML horrors are legion, though many usability atrocities are less common than they used to be.

  • Photos as Web Content


  • Jakob's Law of Internet User Experience


  • Mask Interaction Delays with Progress Indicators

    In case of slow response times in a user interface, indicate that the wait time will soon be over by showing an animation. For longer delays use a percent-done indicator.

  • Changes in Important Information-Seeking Behavior on the Internet Over 22 Years

    We studied the most important activities users perform on the internet, repeating an old classic study. Users' most critical behaviors have shifted substantially over 22 years, due to more information available online and the constant presence of mobile devices.

  • Better Forms Through Visual Organization

    How to organize and lay out your form fields and their labels to make data entry easier for users.

  • Risk of Copying Famous Companies' Designs

    如果一个网站或公司是大而著名,应该you copy their design for your own site? Likely not, because good UX depends on context, and your situation could be quite different than a world-famous company's circumstances.

  • 停止计数点击:3次点击规则是胡说八道

    Users want to do the least amount of work possible to get to a desired web page. However, "work" is the sum of difficulty presented by each click and not the number of clicks in itself. Here are some tips for making a path easier to navigate.

  • Website Design in High-Context Cultures like China

    The contrast between low-context and high-context cultures has substantial implications for web designs that target users in different countries. Examples from eyetracking research in China (a high-context culture) illustrate this point.

  • Marking Required Fields in Online Forms

    Do you need to mark fields as "required" in forms on your website or in apps? What if all fields are required? And what is the best way to show that a form field is required?

  • Why Didn't People Scroll? The Illusion of Completeness


  • 网站链接的更好标签:鼓励点击的4 SS


  • The 3 Response Time Limits in Interaction Design


  • Placeholders in Form Fields are Harmful

    Data-entry form fields on websites are crucial for ecommerce and many other applications. Fields need labels and (sometimes) instructions, but placing this text inside the field lowers usability and accessibility and should be avoided.

  • Designing Effective Carousels for Websites and Mobile Apps

    Sliding hero images that rotate through a set of promotions, news, or the like on the top of web pages are often annoying to users and are definitely error prone, unless they are designed according to usability guidelines.

  • Do People Scroll? What Information Foraging Says

    人scroll down web pages only if they have reasons to do so. Information-foraging theory explains for how long people stay on the page and why.

  • Usability Heuristic 1: Visibility of System Status

    No. 1 of the top 10 UX design heuristics is to provide visibility of system status through proper feedback, so that the user knows how commands are being interpreted and what the computer is up to at any time.

  • Why You Should Use a Grid for Designing Layouts


  • Designing Search Suggestions


  • The Immutable Rules of UX (Jakob Nielsen Keynote)

    jakob nielsen.'s keynote at the Las Vegas UX Conference discussed the foundational principles of user experience that are stable decade after decade.

  • 5.Tips for Effective Online Advertising

    How to include ads on websites and interactive environments without undermining the user experience.

  • 物理世界的可用性与网上

    In the real world, you can get away with causing customers a small amount of difficulty, but on a website, visitors will leave at the smallest obstacle.

  • Augmented Reality for Ecommerce: Is It Useful Yet?

    Augmented reality is an exciting technology, but the experience of using it is underwhelming, which hurts its overall perception of helpfulness.

  • Opening Links in New Browser Windows and Tabs

    Carefully examine the user’s context, task at hand, and next steps when deciding whether to open links to documents and external sites in the same or a new browser tab.

  • PDF: Still Unfit for Human Consumption, 20 Years Later

    Research spanning 20 years proves PDFs are problematic for online reading. Yet they’re still prevalent and users continue to get lost in them. They’re unpleasant to read and navigate and remain unfit for digital-content display.

  • 避免屏幕上的PDF

    Forcing users to browse PDF files causes frustration and slow task completion, compared to standard webpages. Use PDF only for documents that users will print. In those cases, following 10 basic guidelines will minimize usability problems.

  • 25年来最大的胜利和失败of UX Columns

    From 1995 to 2001 Jakob Nielsen wrote 250 articles with early usability insights that are still true but also contained predictions for aspirational changes that didn’t happen.

  • The Need for Speed, 23 Years Later

    In spite of an increase in Internet speed, webpage speeds have not improved over time.

  • Listboxes vs. Dropdown Lists

    Listboxes and dropdowns are compact UI controls that allow users to select options. Listboxes expose options right away and support multi-selection while dropdowns require a click to see options and support only single-selection.

  • Passive Information Acquisition on the Increase

    人increasingly discover critical information online without actively searching for it, but such information has poor context and may have credibility issues.

  • How to Film and Photograph Online Content for Usability: UX Details for Videos and Images

    Consider how your audience will be using the visuals to determine the optimal camera angle, set the right tone, choose the right props, and maintain attention.

  • Dark Mode vs. Light Mode: Which Is Better?

    In people with normal vision (or corrected-to-normal vision), visual performance tends to be better with light mode, whereas some people with cataract and related disorders may perform better with dark mode. On the flip side, long-term reading in light mode may be associated with myopia.

  • Information Scent: How Users Decide Where to Go Next

    When deciding which links to click on the web, users choose those with the highest information scent — which is a mix of cues that they get from the link label, the context in which the link is shown, and their prior experiences.

  • How Information-Seeking Behavior Has Changed in 22 Years


  • Videos as Instructional Content: User Behaviors and UX Guidelines

    Instructional video content is helpful as supplementary information, though not all users will watch it. Videos should be easily discoverable, consistent in style across the site, and with thumbnails that accurately represent the type of content they provide.

  • 模仿设计的风险(甚至来自成功的公司)


  • User-Experience Quiz: 2019 UX Year in Review

    Test your usability knowledge by taking our quiz. All questions and answers are based on articles that we published last year.

  • 云存储系统的心理模型


  • 10 Ways to Use Exit-Intent Popups to Improve UX


  • Usability for Seniors: Challenges and Changes

    Users ages 65 and older face unique challenges when using websites and apps. Digital literacy among this demographic is rising, but designs need to accommodate aging users.

  • Cancel vs Close: Design to Distinguish the Difference


  • Popups: 10 Problematic Trends and Alternatives

    Whether modal or not, most overlays appear at the wrong time, interrupt users during critical tasks, use poor language, and contribute to user disorientation.