网络可用性Articles & Videos

  • No More Pogo Sticking: Protect Users from Wasted Clicks

    误导性的链接和遗漏的信息迫使用户在路由页面和从中链接的子页面之间以中心辐射模式来回跳转,增加了交互成本,并随着时间的推移降低了参与度。使用网络分析工具,以确定和监测pogo坚持行为在您的网站。

  • Pop-ups and Adaptive Help Get a Refresh

    Presenting adaptive help in a small overlay can make it faster to find answers to simple questions, but the tradeoffs of obscuring the page and failing to predict user needs may not be worthwhile.

  • 超越蓝色链接:使可点击元素可识别

    你是否采用平面设计风格,强度ractive components must retain sufficient cues to suggest clickability. Signaling clickability with cues such as borders, color, size, consistency, placement, and adherence to web standards can give interactive components the proper look.

  • 激进的重新设计或增量变化?

    在你扔掉旧的并带来新的之前,请确保您有证据表明,这样做是必要实现用户居中的目标。

  • 折叠宣言:为什么页面折叠仍然重要

    无论屏幕大小如何,页面顶部显示的内容与隐藏的内容始终会影响用户体验。

  • Scoped Search: Dangerous, but Sometimes Useful

    将搜索限制在网站的特定区域可以提供更好、更快的结果。但是用户忽略了,误解了,忘记了搜索范围。

  • 公开隐藏内容的时间准则

    通过悬停或单击触发的事件需要不同的时机,以避免意外激活,并确保用户在控制界面中的感受。

  • Video Usability

    只有当用户能够控制视频内容,理解其中包含的内容,并有其他方式访问视频内容时,视频内容才有帮助。

  • Shopping Online for an iPhone Plan Is Painful

    The experience of researching and purchasing a mobile plan online is marred by hard-to-access cost information, site-specific jargon, and disruptive pop-ups.

  • Progress Indicators Make a Slow System Less Insufferable

    Wait animations, such as percent-done bars and spinners, inform users of the current working state and make the process more tolerable to the user by reducing uncertainty. Users experience higher satisfaction with a site and are willing to wait longer when the site uses a dynamic progress indicator.

  • 形象设计:越大越好?

    Large images are visually appealing, but they can harm the overall user experience if they aren't appropriately prioritized.

  • Maximize the Content-to-Chrome Ratio, Not the Amount of Content on Screen

    在大屏幕上,隐藏chrome会显著影响可发现性和交互成本,而内容与chrome的比率几乎没有改善。

  • 打破网络设计约定=打破用户体验

    Bucknell University caused a stir with its unconventional responsive redesign, but at a high cost to usability, as shown in tests with students and parents.

  • Direct Access vs. Sequential Access: Definition

    在接口设计中,有利于直接访问用户的首选项目,而不是强制用户以串行顺序通过内容。

  • 表格领域的占位符是有害的

    表单字段中的标签或示例文本使人们在开始数据输入时很难记住该字段中属于哪些信息。

  • Responsive Web Design (RWD) and User Experience

    响应式设计团队创建一个站点来支持许多设备,但需要考虑跨设备的内容、设计和性能,以确保可用性。

  • 当心桌面上的水平滚动和模拟滑动

    Even as more sites mimic swiping gestures and incorporate horizontal scrolling in desktop designs, users remain reluctant to move sideways through content.

  • 扩展用户界面:一种多设备设计的信息处理方法

    Designing for all screen sizes must consider the human–device communication capacity, which depends on users’ memory, device portability, and screen size.

  • Login Walls Stop Users in Their Tracks

    要求用户先注册或登录,然后才能使用应用程序或查看网站信息,这样的交互成本很高,违背了互惠原则。

  • Infinite Scrolling Is Not for Every Website

    Endless scrolling saves people from having to attend to the mechanics of pagination in browsing tasks, but is not a good choice for websites that support goal-oriented finding tasks.

  • 互联网用户体验的雅各布定律

    What are the shortcomings of following Jakob's Law of Internet UX (which states that "users spend most of their time on other sites")?

  • Mask Interaction Delays with Progress Indicators

    In case of slow response times in a user interface, indicate that the wait time will soon be over by showing an animation. For longer delays use a percent-done indicator.

  • 22年来互联网上重要信息寻求行为的变化

    我们研究了用户在互联网上进行的最重要的活动,重复了一个古老的经典研究。在过去的22年里,由于更多的在线信息和移动设备的不断出现,用户最关键的行为已经发生了实质性的变化。

  • Better Forms Through Visual Organization

    如何组织和布局表单字段及其标签,以方便用户输入数据。

  • 抄袭著名公司设计的风险

    如果网站或公司是大而着名的,您是否应该为您自己的网站复制他们的设计?可能不是,因为好的UX取决于背景,你的情况可能与世界着名的公司的情况完全不同。

  • Stop Counting Clicks: The 3 Click Rule is Nonsense

    用户希望执行最少的工作量来获取所需的网页。但是,“Work”是每次点击所呈现的困难总和,而不是单击本身的点击次数。以下是一些提示,用于更轻松地导航的路径。

  • 在中国等高中文化中的网站设计

    低语境和高中文化之间的对比对目标用户在不同国家的网络设计具有重要意义。来自中国眼镜研究的实例(高中文化)说明了这一点。

  • Marking Required Fields in Online Forms

    Do you need to mark fields as "required" in forms on your website or in apps? What if all fields are required? And what is the best way to show that a form field is required?

  • 为什么人们没有滚动?完整性的错觉

    In testing, we often see users who don't scroll a web page even though there is much useful info below the fold. Often, the reason is "the illusion of completeness" which causes users to believe that they are seeing all there is.

  • Better Labels for Website Links: the 4 Ss for Encouraging Clicks

    4 guidelines for writing the link texts on websites to ensure users click the right options. Links should be Specific, Sincere, Substantial, and Succinct.

  • The 3 Response Time Limits in Interaction Design

    User interfaces must be fast, or users will give up. (In the case of websites, they'll leave if pages download too slowly.) The exact maximum response times vary by usage circumstances, and should be either 0.1, 1.0, or 10 seconds.

  • 表格领域的占位符是有害的

    网站上的数据输入表单字段对于电子商务和许多其他应用程序至关重要。字段需要标签和(有时)说明,但将此文本放在字段中会降低可用性和可访问性,应避免。

  • 为网站和移动应用程序设计有效的旋转木马

    Sliding hero images that rotate through a set of promotions, news, or the like on the top of web pages are often annoying to users and are definitely error prone, unless they are designed according to usability guidelines.

  • Do People Scroll? What Information Foraging Says

    People scroll down web pages only if they have reasons to do so. Information-foraging theory explains for how long people stay on the page and why.

  • Usability Heuristic 1: Visibility of System Status

    No. 1 of the top 10 UX design heuristics is to provide visibility of system status through proper feedback, so that the user knows how commands are being interpreted and what the computer is up to at any time.

  • 为什么要使用网格来设计布局

    Grids are a great framework to help designers quickly put together a clean, well-aligned interface, and help users to easily scan, read, and use those interfaces.

  • Designing Search Suggestions

    Useful search suggestions lead to relevant results and are visually distinct from the query text. (This is about how to design the search feature on your own website, whether it's an ecommerce site or not.)

  • UX的不变规则(Jakob Nielsen Keynote)

    Jakob Nielsen's keynote at the Las Vegas UX Conference discussed the foundational principles of user experience that are stable decade after decade.

  • 5个有效在线广告提示

    如何在网站和交互式环境中包含广告,而不会破坏用户体验。

  • Usability in the Physical World vs. on the Web

    In the real world, you can get away with causing customers a small amount of difficulty, but on a website, visitors will leave at the smallest obstacle.

  • Augmented Reality for Ecommerce: Is It Useful Yet?

    增强现实是一种令人兴奋的技术,但使用它的经验是强大的,这伤害了对乐于助人的总体看法。

  • 在新浏览器Windows和Tabs中打开链接

    在决定是否在同一个或新的浏览器选项卡中打开指向文档和外部站点的链接时,请仔细检查用户的上下文、手头的任务以及下一步的步骤。

  • PDF:20年后仍然不适合人类消费

    跨越20年的研究证明了PDF对于在线阅读有问题。然而,他们仍然普遍,用户继续迷失在他们身上。它们令人不愉快地读取和导航,并保持不适合数字内容显示。

  • Avoid PDF for On-Screen Reading

    与标准网页相比,强制使用用户浏览PDF文件会导致挫折和慢速任务完成。仅适用于用户将打印的文档的PDF。在这些情况下,以下10个基本指南将最大限度地减少可用性问题。

  • Biggest Wins and Fails in 25 Years of UX Columns

    从1995年到2001年,jakobnielsen写了250篇关于可用性的早期见解的manbetx官网手机登陆文章,这些见解仍然是正确的,但是也包含了对没有发生的期望变化的预测。

  • The Need for Speed, 23 Years Later

    尽管互联网速度增加,网页速度随着时间的推移没有得到改善。

  • 列表框与下拉列表

    ListBoxes和下拉列表是Compact UI控件,允许用户选择选项。ListBoxes立即公开选项并支持多选,而下拉列表需要点击以查看选项并仅支持单选项。

  • 被动信息获取增加

    人们越来越多地在网上发现关键信息而不积极寻找它,但此类信息的背景不佳,可能具有可信度问题。

  • How to Film and Photograph Online Content for Usability: UX Details for Videos and Images

    考虑一下你的观众将如何利用视觉效果来确定最佳的拍摄角度、设置正确的基调、选择正确的道具和保持注意力。

  • 信息气味:用户如何决定下一步行动

    When deciding which links to click on the web, users choose those with the highest information scent — which is a mix of cues that they get from the link label, the context in which the link is shown, and their prior experiences.

  • Dark Mode vs. Light Mode: Which Is Better?

    在视力正常(或矫正到正常视力)的人中,光模式下的视觉表现往往更好,而一些患有白内障和相关疾病的人在暗模式下的表现可能更好。另一方面,长期在光照模式下阅读可能与近视有关。

  • How Information-Seeking Behavior Has Changed in 22 Years

    We organize online information-seeking activities that lead to important decisions and actions according to 5 dimensions: purpose, method, content, social interaction, and device used to carry out the activity.

  • 视频作为教学内容:用户行为和UX指南

    Instructional video content is helpful as supplementary information, though not all users will watch it. Videos should be easily discoverable, consistent in style across the site, and with thumbnails that accurately represent the type of content they provide.

  • The Risks of Imitating Designs (Even from Successful Companies)

    Even great companies make mistakes. Don’t risk your UX by assuming it’s safe to follow a design pattern just because it’s used by a successful company.

  • 用户体验测验:2019 ux审查中

    Test your usability knowledge by taking our quiz. All questions and answers are based on articles that we published last year.

  • Mental Models for Cloud-Storage Systems

    云se的用户已经有了基本的理解rvices and attempt to fit them into their existent, simpler mental models that they had formed for similar, more-traditional services.

  • 10 Ways to Use Exit-Intent Popups to Improve UX

    Exit-intent popups can provide a good customer experience and offer benefits to users who are about to leave a website.

  • 老年人的可用性:挑战与变化

    用户在使用网站和应用程序时,65岁及以上的面临独特的挑战。这种人口中的数字扫盲正在上升,但设计需要容纳老龄化用户。

  • Cancel vs Close: Design to Distinguish the Difference

    Distinguishing between these two actions is critical to avoiding losing users’ work. Save changes before closing a view, use text labels rather than an X icon, and provide a confirmation dialog before destructive actions.

  • 弹出窗口:10个有问题的趋势和替代方案

    Whether modal or not, most overlays appear at the wrong time, interrupt users during critical tasks, use poor language, and contribute to user disorientation.