用户测试Articles & Videos

  • 如何以及为何招聘备份参与者(AKA“Floaters”)在用户研究中

    有时您应该故意透过一对一用户研究研究的测试参与者。必须根据同一筛选标准招聘备份参与者,并至少与常规参与者一起支付。

  • Running a Remote Usability Test, Part 2

    Learn how to run a remote moderated usability test. This second video covers how to actually facilitate the session with the participant and how to end with debrief, incentive, and initial analysis with your team.

  • Catching Problem Participants in Remote Unmoderated Studies

    识别异常值,骗子和专业参与者并从分析中删除他们的数据。

  • Running a Remote Usability Test, Part 1

    Learn how to run a remote moderated usability test. Part 1 covers starting the session with your participant and observers.

  • 在远程未经请访的研究中捕捉骗子和异常值

    In remote usability studies, it's hard to identify test participants who should not be in the study because they don't fit the profile or don't attempt the task seriously. This is even harder in unmoderated studies, but it can (and should) be done.

  • 远程可用性 - 测试成本:审核与未经说明的

    Exact costs will vary, but an unmoderated 5-participant study may be 20–40% cheaper than a moderated study, and may save around 20 hours of researcher time.

  • Can Market Research Teams and UX Research Teams Collaborate and Avoid Miscommunication?

    客户总徒旅程和用户体验质量将受益于考虑市场的研究和用户研究,并融合两者,而不是保持不同类型的研究团队合作。

  • 与未成年人的可用性测试

    与儿童和青少年的可用性研究与任何其他用户研究一样有价值,但需要特别关注参与者的招聘和学习便利化。当你与成年人一样,你不能与孩子们表现出色。

  • 远程审核可用性测试的情况

    远程可用性研究可以完全由软件(未经说明)完全运行,或者人类UX研究人员可以促进研究,即使测试参与者是偏远的(在家里或自己的办公室而不是你的办公室)。

  • Benchmarking UX: Tracking Metrics

    通过使用指标来定量评估产品或服务的用户体验,以针对有意义的标准衡量其相对性能。

  • Virtual UX会议问答Q&A与Jakob Nielsen

    在第一个Virtual UX会议上,Jakob Nielsen回答了有关来自用户体验职业和技能开发到可折叠智能手机以及用户界面的未来的参与者问题。

  • 远程潜冲的可用性测试:如何执行它们

    The key to good remote moderated testing is to be thoroughly prepared and organized. Follow these 7 steps to ensure your study’s success.

  • Remote Moderated Usability Tests: Why to Do Them

    Remote unmoderated usability testing is so fast and easy that some teams make it their only evaluation method. But don’t shy away from its more robust alternative, the remote moderated usability test, which can give you more information and is also inexpensive.

  • Qualitative vs. Quantitative UX Research

    定性和定量方法都有ir place in user research, but they address different issues in the UX design process. Understand the differences to pick the right method to learn what you need.

  • 3.rd Pillar of Usability Testing: Skilled Facilitator (video 3 of 3)

    To get useful and valid results from a usability study requires a skilled facilitator who avoids biasing the test while ensuring that the users are comfortable. And who can interpret the participants' actions and statements correctly.

  • 2nd Pillar of Usability Testing: Appropriate Tasks (video 2 of 3)

    To learn something useful from a usability study, you must have the test participants perform tasks that are representative of typical user goals, while avoiding bias caused by giving too detailed directions or hints.

  • 1st Pillar of Usability Testing: Typical Users (video 1 of 3)

    The foundation of valid usability studies is to recruit representative test participants: you should test with users from your target audience.

  • Usability Testing 101

    UX researchers use this popular observational methodology to uncover problems and opportunities in designs.

  • Between-Subject vs. Within-Subject Study Design in User Research

    There are two ways to structure a UX research study when we're testing two (or more) designs: we can have each design tested by different people, or we can reuse the same users for all conditions. Each approach has some advantages and problems.

  • 未经发出的用户测试:如何以及为什么要做它们

    The 6 steps for running unmoderated usability testing are: define study goals, select testing software, write task descriptions, pilot the test, recruit participants, and analyze the results.

  • Running a Remote Usability Test, Part 2

    Learn how to run a remote moderated usability test. This second video covers how to actually facilitate the session with the participant and how to end with debrief, incentive, and initial analysis with your team.

  • Running a Remote Usability Test, Part 1

    Learn how to run a remote moderated usability test. Part 1 covers starting the session with your participant and observers.

  • 在远程未经请访的研究中捕捉骗子和异常值

    In remote usability studies, it's hard to identify test participants who should not be in the study because they don't fit the profile or don't attempt the task seriously. This is even harder in unmoderated studies, but it can (and should) be done.

  • Can Market Research Teams and UX Research Teams Collaborate and Avoid Miscommunication?

    客户总徒旅程和用户体验质量将受益于考虑市场的研究和用户研究,并融合两者,而不是保持不同类型的研究团队合作。

  • 与未成年人的可用性测试

    与儿童和青少年的可用性研究与任何其他用户研究一样有价值,但需要特别关注参与者的招聘和学习便利化。当你与成年人一样,你不能与孩子们表现出色。

  • 远程审核可用性测试的情况

    远程可用性研究可以完全由软件(未经说明)完全运行,或者人类UX研究人员可以促进研究,即使测试参与者是偏远的(在家里或自己的办公室而不是你的办公室)。

  • Virtual UX会议问答Q&A与Jakob Nielsen

    在第一个Virtual UX会议上,Jakob Nielsen回答了有关来自用户体验职业和技能开发到可折叠智能手机以及用户界面的未来的参与者问题。

  • Qualitative vs. Quantitative UX Research

    定性和定量方法都有ir place in user research, but they address different issues in the UX design process. Understand the differences to pick the right method to learn what you need.

  • 3.rd Pillar of Usability Testing: Skilled Facilitator (video 3 of 3)

    To get useful and valid results from a usability study requires a skilled facilitator who avoids biasing the test while ensuring that the users are comfortable. And who can interpret the participants' actions and statements correctly.

  • 2nd Pillar of Usability Testing: Appropriate Tasks (video 2 of 3)

    To learn something useful from a usability study, you must have the test participants perform tasks that are representative of typical user goals, while avoiding bias caused by giving too detailed directions or hints.

  • 1st Pillar of Usability Testing: Typical Users (video 1 of 3)

    The foundation of valid usability studies is to recruit representative test participants: you should test with users from your target audience.

  • Between-Subject vs. Within-Subject Study Design in User Research

    There are two ways to structure a UX research study when we're testing two (or more) designs: we can have each design tested by different people, or we can reuse the same users for all conditions. Each approach has some advantages and problems.

  • Discount Usability 30 Years

    For 30 years, the recommendations have remained the same for improving usability in a UX design project on a tight budget: simplified user testing with 5 users, early test of paper prototypes, and heuristic evaluation.

  • 用户测试with Sensitive Data

    How to conduct user research for systems with confidential or otherwise sensitive data, for example in domains like healthcare or financial services, where it can be problematic to record screens or otherwise share the user's information.

  • Formative vs. Summative Usability Evaluation

    Usability testing and other UX evaluation methods can be divided into two major categories: formative evaluation and summative evaluation. Both have their place, but at different stages in the design lifecycle, and they have different characteristics, for example in the number of test participants needed for a good study.

  • 使用5个用户的可用性测试:信息觅食(视频3为3)

    Usability testing is similar to how wild animals hunt for food: we're trying to hunt down the design flaws in the user interface and must optimize a series of studies for total gain, rather than spend too much on any one study.

  • How To Setup a Mobile Usability Test

    There are a lot of elements involved in a mobile usability test. In this video, we'll walk you through an example test setup, including the necessary equipment, and discuss how to prepare for a test.

  • Usability Testing with 5 Users: ROI Criteria (video 2 of 3)

    定性可用性测试的测试参与者数量通过2个参数确定:促进者的观察技巧和设计团队在生成下一个设计迭代时的速度。

  • How to Test Visual Design

    Visual design details like fonts and colors can have subtle but important effects on the overall user experience. Use research methods that are sensitive to these effects to test your visual design.

  • 使用5个用户的可用性测试:设计过程(视频1的3)

    形成性可用性测试最好使用少量的学习参与者进行,因此您有时间和预算来测试用户界面的更多设计迭代。

  • Avoid Leading Questions to Get Better Insights from Participants

    In user research, the facilitator's choice of words can affect the participants' feedback or behavior.

  • Quantitative vs. Qualitative Usability Testing

    Qualitative research informs the design process; quantitative research provides a basis for benchmarking programs and ROI calculations.

  • 从研究目标到可用性 - 测试场景:一个7步方法

    Developing goals for a usability study, deciding what to test, and crafting user scenarios can be challenging. This method makes the process straightforward.

  • Don’t “Validate” Designs; Test Them

    The phrase “validate the design” discourages teams from finding and following up on UX issues in user testing. UX research must drive design change, not just pat designers on the back.

  • 小组录取用户研究

    团队可以使用数字时间顺序日志或亲和图来捕获备注,然后使用白板方法将这些注释汇入顶部调查结果。

  • Write Better Qualitative Usability Tasks: Top 10 Mistakes to Avoid

    Writing good tasks for a usability study is an art, not a science, but there are still rules. Examine your tasks for these 10 common task-writing mistakes.

  • Web上的扫描模式针对当前任务进行了优化

    How users attend to information on a page depends on their tasks and goals, as confirmed by new eyetracking research. Good design promotes efficient scanning. In usability studies, task formulation may tip users to discover features.

  • How to Collaborate with Stakeholders in UX Research

    When teams become involved with users, they become better at preventing problems and faster at delivering usable software.

  • 审美可用性效应

    当您在视觉上吸引人的界面时,用户更容易容忍微小的可用性问题。这种美学可用性效果可以掩盖UI问题,可以防止在可用性测试期间发行发现。通过观看您的用户所做的操作以及收听他们所说的话,识别用户研究中的美学可用性效应的实例。

  • 27用于在现场进行成功用户研究的提示和技巧

    离开你的办公室,已经去了用户的位置。有一些常见的缺陷,但如果你从我们的经验中吸取教训,他们就可以避免。

  • UX Prototypes: Low Fidelity vs. High Fidelity

    无论您使用哪种原型设计工具,相同的提示都适用于为最有效的用户研究准备用户界面原型。

  • 用户研究项目管理:该计划

    How to make a great UX research plan to document the goals, methods, and logistics necessary to repeat the study.

  • 观察者可用性研究指南

    让利益相关者帮助在用户研究会话期间收集数据。为观察者定制此讲义以适应您的情况。

  • 员工作为可用性 - 测试参与者

    Recruiting internal staff to test a user interface should be a last resort. Consider potential biases before drawing any conclusions.

  • Team Members Behaving Badly During Usability Tests

    When observers make unethical requests or act in ways that violate proper usability practices, researchers should act to protect the participant.

  • 规划可用性研究的清单

    Planning a user test? Follow these 9 steps to make sure you are prepared.

  • Games User Research: What’s Different?

    Game testing researches the notion of fun. Compared with mainstream UX studies, it involves many more users and relies more on biometrics and custom software. The most striking findings from the Games User Research Summit were the drastic age and gender differences in motivation research.

  • Getting Users to a Specific Feature in a Usability Test

    如果您没有引导参与者太多,则用户测试最适用,但有时您需要用户直接进入目标页面。如何在那里得到它们?

  • Using the Microsoft Desirability Toolkit to Test Visual Appeal

    Measure people's attitudes toward a user interface by a controlled vocabulary test: give users the list of product reaction words and asks them to select those that best describe the design.

  • 图标的可用性测试

    为了确保人们了解图标的意义和目的,在产品开发周期的各个阶段进行多种类型的测试。