研究方法manbetx官网手机登陆文章和视频

  • 卡排序:有多少用户测试

    在卡排序中进行了更多的用户,返回的递减减少,但至少需要15个用户 - 超过传统可用性测试的3倍。

  • 保持在线调查短

    To ensure high response rates and avoid misleading survey results, keep your surveys short and ensure that your questions are well written and easy to answer.

  • 用户赋权和有趣的因素

    聘用和授权用户的设计增加了他们的享受,并鼓励他们深入探索网站。一旦我们易于使用,我们需要额外的可用性方法来进一步加强使用的乐趣。

  • 研究领域:快速和观察

    Field studies should emphasize the observation of real user behavior. Simple field studies are fast and easy to conduct, and do not require a posse of anthropologists: All members of a design team should go on customer visits.

  • First Rule of Usability? Don't Listen to Users

    对于好UX,注意用户所做的,而不是他们所说的。自我报告的索赔是不可靠的,用户猜测是关于未来行为的用户猜测。

  • 可用度量标准

    虽然测量可用性可以花费4倍的定性研究(通常会产生更好的洞察力),但度量有时值得付出费用。除其他外,指标可以帮助管理人员跟踪设计进度和支持关于何时释放产品的决策。

  • Voodoo Usability

    Focus groups and surveys study users' opinions - not actual behavior - so they are misleading for the design of interactive systems like websites. Automated usability measures are just as misleading.

  • Collecting Feedback From Users of an Archive (Reader Challenge)

    如何使用历史档案从站点用户收集可用性数据作为案例研究。保持调查简单,从真实的使用情况收集数据,并从网站的朋友获取反馈。

  • Tracking the Growth of a Site

    必须跟踪网站使用率以计划服务器容量需求和未来的业务模型。示例显示回归统计数据预测未来的流量模式。

  • The Use and Misuse of Focus Groups

    焦点小组可以是系统开发中的强大工具,但它们不应该是用户行为的唯一信息来源。在交互式系统的开发中,焦点小组的适当作用不是评估交互样式或设计可用性,而是要发现来自系统的用户想要的内容。

  • Discount Usability for the Web

    Discount usability engineering is our only hope. We must evangelize methods simple enough that departments can do their own usability work, fast enough that people will take the time, and cheap enough that it's still worth doing. The methods that can accomplish this are simplified user testing with one or two users per design and heuristic evaluation.

  • Technology Transfer of Heuristic Evaluation and Usability Inspection

    Participants in a course on usability inspection methods were surveyed 7-8 months after the course. Factors which influenced adoption were cost, rated benefit of the method, relevance to current projects, and whether the methods had active evangelists.

  • 可用性测试for the 1995 Sun Microsystems' Website

    Paper prototyping, card sorting, and traditional usability testing were all employed to guide the design of the 1995 Sun Microsystems' Web site.

  • 概要of the 1995 Design of Sun Microsystems' Website, Using Iterative Design and User Testing

    Extensive usability testing was conducted to guide the 1995 Sun Microsystems' Web site design. This series of articles describes in detail the methods and findings of the design team.

  • 启发式评估发现的可用性问题的特征

    启发式评估是识别界面的主要和次要问题的好方法,但启发式评估发现的可用性问题列表将往往被轻微问题所占主导地位,这是一个原因的严重程度评级形成了对方法的有用补充剂。

  • 可用性问题的严重程度评级

    根据其严重程度评级可用性问题促进了资源的分配来解决最严重的问题。严重程度评级是频率,影响和持久性的组合。

  • 可用性检查方法摘要

    Usability inspection is the generic name for a set of methods that are all based on having evaluators inspect a user interface. Typically, usability inspection is aimed at finding usability problems in the design, though some methods also address issues like the severity of the usability problems and the overall usability of an entire system.

  • 可用性实验室:1994年调查

    A summary of statistics for 13 usability laboratories in 1994, an introduction to the main uses of usability laboratories in usability engineering, and survey of some of the issues related to practical use of user testing and computer-aided usability engineering.

  • 目标作品:扩展任务分析以预测人们可能想要做的事情

    本文描述了一种基于目标组成原理扩展任务分析的技术。基本上,目标构成通过考虑用户在使用系统时可能具有的每个主要目标而开始。然后通过将这些目标组合使用扩展主要目标的一组常规区域来生成可能的附加功能列表。

  • 可用度量标准and Methodologies: Trip Report from a British Computer Society Seminar, London, 21 May 1990

    来自英国计算机社会的人机互动专家组赞助的一日国际可用性指标和方法的旅行报告与1990年伦敦的年会联系。

  • Findability vs. Discoverability

    以两种不同的方式定位网站或应用程序上的功能或内容:查找(用户查找项目)并发现(用户遇到该项目)。两者都很重要,但需要不同的用户研究技巧来评估。

  • 运行远程可用性测试,第2部分

    了解如何运行远程审核可用性测试。This second video covers how to actually facilitate the session with the participant and how to end with debrief, incentive, and initial analysis with your team.

  • 运行远程可用性测试,第1部分

    了解如何运行远程审核可用性测试。第1部分涵盖与您的参与者和观察员开始的会话。

  • Catching Cheaters and Outliers in Remote Unmoderated Studies

    In remote usability studies, it's hard to identify test participants who should not be in the study because they don't fit the profile or don't attempt the task seriously. This is even harder in unmoderated studies, but it can (and should) be done.

  • Analyzing Qualitative User Data in a Spreadsheet to Show Themes

    A simple method for visually identifying strong vs. weak themes in qualitative data from user research: by placing individual observations in a spreadsheet and color-coding them.

  • Can Market Research Teams and UX Research Teams Collaborate and Avoid Miscommunication?

    The total customer journey and user experience quality will benefit from considering market research and user research to be highly related, and to integrate the two, instead of keeping different kinds of research teams from collaborating.

  • 你在做真正的发现吗?

    发现是UX设计过程的有力部分,但不幸的是,许多团队都没有做真正的发现。这是5个出错的主要方式。

  • 5 Qualitative Research Methods

    定性用户研究对于UX设计非常宝贵。以下是,除了标准可用性测试之外的5个关键方法概述,对早期发现研究特别有用。

  • 故意沉默作为适度技术

    在用户面试或运行可用性研究时,在用户停止说话后,不要急于谈话。故意保持沉默的时间长于感觉舒适的速度通常会刺激用户融洽。

  • 定性对量化UX研究

    定性和定量方法都有他们在用户研究中的位置,但它们在UX设计过程中解决了不同的问题。了解挑选正确方法的差异,以了解您需要的内容。

  • 不要从小型UX研究中报告数字

    测试少数参与者提供定性见解,这很好。但如果5个测试用户中有4个做某事,请不要得出结论,所有用户的80%都会这样做。

  • 用户研究中的调查响应偏见

    Users' answers to survey questions are often biased and not the literal truth. Examples include acquiescence bias, social desirability bias, and recency bias. Knowing about response biases will help you interpret survey data with more validity for any design decisions based on the findings.

  • 不要听客户

    第一个用户体验设计规则是:不要将产品基于客户*说出所需的产品。您必须在使用您的设计时观看人们实际的*做*。

  • UX Research Cheat Sheet

    不同的用户研究方法是适合different stages of the UX design process. Here's an overview of the best methods to discover, explore, test, and listen.

  • 在用户研究中开放与已关闭的问题

    When doing user research for a UX design project, we can ask questions in two ways: open-ended (no fixed set of response options) and close-ended (users are restricted to picking from a few answers). Both work well, but only for those research questions they are suited to answer.

  • Between-Subject vs. Within-Subject Study Design in User Research

    There are two ways to structure a UX research study when we're testing two (or more) designs: we can have each design tested by different people, or we can reuse the same users for all conditions. Each approach has some advantages and problems.

  • Tree Testing to Evaluate Information Architecture Categories

    Tree testing is a supplement to card sorting as a user research method for assessing the categories in an information architecture (especially a website IA and its proposed or existing navigation menu structure).

  • Thematic Analysis of Qualitative User Research Data

    User research generates masses of qualitative data in the form of transcripts and observations that can be summarized and made actionable through thematic analysis to identify the main findings.

  • 研究101.

    如何放大用户研究的价值和影响(在做大量UX工作和相关研究时)。

  • 3 Powerful Visual Mapping Strategies in UX Design

    Cognitive maps, mind maps, and concept maps are different ways of visualizing mental models. They each have a role in the UX design process.

  • Contextual Inquiry: Inspire Design by Observing and Interviewing Users in Their Context

    Through observation and collaborative interpretation, contextual inquiry uncovers insight about user’s that may not be available via other research methods.

  • 如何以及为何招聘备份参与者(AKA“Floaters”)在用户研究中

    Sometimes you should intentionally overrecruit test participants for one-on-one user-research studies. Backup participants must be recruited according to the same screening criteria and paid at least as much as regular participants.

  • Task Analysis: Support Users in Achieving Their Goals

    任务分析是用户如何完成任务以实现其目标的系统研究。这知识确保了产品和服务旨在有效地支持这些目标。

  • 7个步骤来基准您的产品UX

    Benchmark your UX by first determining appropriate metrics and a study methodology. Then track these metrics across different releases of your product by running studies that follow the same established methodology.

  • 远程可用性 - 测试成本:审核与未经说明的

    Exact costs will vary, but an unmoderated 5-participant study may be 20–40% cheaper than a moderated study, and may save around 20 hours of researcher time.

  • Turning Complex Data into Compelling Stories: A 5-Step Process

    Uncover the story within extensive UX-research data by following a process of revisiting original research objectives and organizing findings into themes.

  • 3人物类型:轻量级,定性和统计

    对于大多数团队来说,定性地接近角色创造是努力的适当平衡与价值,但非常大的或非常小的组织可以分别从统计或轻量级方法中受益。

  • Rating Scales in UX Research: Likert or Semantic Differential?

    李克特和语义差异是用于确定产品,服务和经验的态度,但根据您的情况,人们可能比其他方式更好。

  • 在UX项目中进行发现阶段如何

    我们的调查结果表明,许多UX从业者以某种形式和形式进行了发现,尽管许多人在短边,但缺乏用户的研究,并不涉及合适的人。

  • Benchmarking UX: Tracking Metrics

    通过使用指标来定量评估产品或服务的用户体验,以针对有意义的标准衡量其相对性能。

  • Remote Moderated Usability Tests: How to Do Them

    The key to good remote moderated testing is to be thoroughly prepared and organized. Follow these 7 steps to ensure your study’s success.

  • 今天UX职业看起来像什么

    我们对UX职业的最新研究探讨了专业化,探讨了进入该领域的独特背景,并详细介绍了今天在UX中工作所需的技能和职责。

  • 远程审核可用性测试:为什么要执行它们

    远程未经发出的可用性测试如此快速且容易,某些团队使其成为唯一的评估方法。但不要害羞远离其更强大的替代方案,远程审核的可用性测试,可以为您提供更多信息,也是廉价的。

  • The Discovery Phase in UX Projects

    虽然可以有许多不同的煽动者,角色和涉及发现的活动,但所有发现都努力实现关于解决问题的问题和所需的结果。

  • 如何最大化的见解在用户测试:走User Tasks

    You can learn the right kind of things and much more in user tests if you start with broad tasks instead of immediately leading to areas of interest. Prepare additional, focused tasks that can be used to direct users.

  • The Critical Incident Technique in UX

    The CIT is a research method for systematically obtaining recalled observations of significant events or behaviors from people who have first-hand experience.

  • Ethical Maturity in User Research

    How ethically mature are your user-research practices? Assess your current state of ethical maturity by answering these simple questions.

  • 跟踪敏捷中的研究问题,假设和事实

    在产品的生命周期中未跟踪与用户相关的问题和假设,导致未对准和过度自信。记录知识库中的这些问题和假设将它们与实际事实区分开来。

  • UX研讨会的分歧和融合技术

    By first working independently on a problem, then converging to share insights, teams can leverage the benefits of both work styles, leading to rapid data analysis, diverse ideas, and high-quality designs.

  • 可用性测试101

    UX researchers use this popular observational methodology to uncover problems and opportunities in designs.