IntranetsArticles & Videos

  • The Canonical Intranet Homepage

    Intranet homepages have become very similar in their basic layout. Intranets that look the same can nonetheless differ drastically in usability due to different features and content.

  • 10 Best Intranets of 2005

    On average, this year's winning intranets increased site use by 149% with designs that supported bigger screens, multinational users, collaboration, easily updated content, and factory-floor workers.

  • Ten Best Government Intranets

    Redesigning an intranet for usability often more than doubled the use of these award-winning designs from ten public-sector organizations.

  • Ten Best Intranets of 2003

    This year's winning intranet designs emphasized workflow support, self-service content management, and offloading tasks from email to collaboration tools. On average, companies spent three years between redesigns, and one year on the redesign itself.

  • Intranet Portals: A Tool Metaphor for Corporate Information

    Internet portals are virtually dead, but a portal approach can tame the unruly chaos on internal company networks. Intranet portals overcome many Internet portal limitations, and might be the best hope for productivity and a unified user experience.

  • 雇员目录搜索:解决冲突sability Guidelines

    Guidelines conflict on whether to limit intranet search to a single search box or dedicate an additional box to employee directory searches. There's theory to support both guidelines. What's up?

  • Intranet Usability: The Trillion-Dollar Question

    The average mid-sized company could gain $5 million per year in employee productivity by improving its intranet design to the top quartile level of a cross-company intranet usability study. The return on investment? One thousand percent or more.

  • 10 Best Intranets of 2002

    This year's winning intranet designs emphasized integrated support of international offices, long development times (two years on average), one-stop start-up screens and single sign-in, and usability testing of interfaces for content contributors.

  • The 10 Best Intranet Designs of 2001

    The best intranets of 2001 emphasize iterative design and standardized navigation, and feature collaboration tools and content management systems. On average, companies saw intranet use increase by 98% following their winning usability redesigns.

  • Intranet Portals: The Corporate Information Infrastructure

    An intranet should have a single home page that integrates a directory hierarchy, search, and news. Most intranets are chaotic, under-funded, and lack design standards, causing huge losses in employee productivity.

  • The Difference Between Intranet and Internet Design

    Your intranet should have different visual style and navigational architecture from your website since users, tasks, and information all differ. Intranets should be managed diversity; neither totalitarian nor anarchies.

  • 1994 Design of SunWeb: Sun Microsystems' Intranet

    This paper presents the methods used to design the user interface and overall structure of Sun Microsystems' first intranet. Sun had an extensive set of information available on the WWW with the home page as the access point, but also wanted to provide employees access to internal information that could not be made available to the Internet at large.

  • 10 Best Intranets of 2020

    Overview of the year's 10 award-winning intranet designs, including better search, connecting employees, team information, and content management.

  • 10 Best Intranets of 2019

    The winners of the Intranet Design Annual award improve digital workplace support through better (often federated) search, surfacing data, and actionable visual design as well as easier access to key apps and business tools.

  • 10 Things Executives Should Know About Intranets

    A good intranet increases productivity and can be an excellent motivational tool. Intranets are vital to an organization's success and requires executive support. Learn what management can do to support better intranets.

  • Persuasive Techniques for B2B and Intranets

    Tips for simplifying decision-making and engagement on B2B and intranet sites.

  • Industries Impacted Most by UX (Jakob Nielsen)

    Industries such as technology and e-commerce have reaped the rewards of good UX. Other sectors such as B2B and Intranets are following suit.

  • Best Intranet Design Trends of 2018

    This year's intranet design winners focus on simplified designs, large headline text, and links to social sites.

  • Opening Links in New Browser Windows and Tabs

    Carefully examine the user’s context, task at hand, and next steps when deciding whether to open links to documents and external sites in the same or a new browser tab.

  • How to Organize COVID-19 Information on Your Intranet

    Interviews with intranet designers and case-study analyses show that designers are positioning COVID-19 content on intranets all in one place and are making it easy to find and consume.

  • User-Centered Intranet Redesign: Set Up for Success in 11 Steps

    Before designing an intranet, appoint a leader, align with stakeholders, get user feedback, derive an intranet vision, create user-related artifacts, and assemble the right team.

  • COVID-19 Content on Your Intranet

    Interviews with intranet designers show that intranets are responding to COVID-19 with frequent updates, information about staying healthy, and tools to aid virtual work.

  • 10 Best Intranets of 2020: What Makes Them Great

    Clear vision, Agile development, and the goal to connect coworkers are what distinguishes the best intranets.

  • What Every Intranet Needs: Reflections After 20 Years of the Intranet Design Annual

    Communication, credibility, collaboration, consistency, and a central place that organizes policies, forms, and all the tools offered in the digital workplace are some of the marks of successful intranets.

  • Content Management on Intranets: Centralized, Distributed, and Hybrid Models

    Three different content-management models enforce who creates, owns, and publishes intranet content.

  • Tool Abundance in the Digital Workplace: Trendy or Troublesome?

    With an abundance of digital workplace tools available today, organizations must carefully approach tool curation to preserve employee productivity and their workplace experience.

  • 4 Noteworthy Intranet Design Trends in 2019

    Striking trends from this years’ Intranet Design Annual include user-targeted search, core task support, launch fanfare, and integrated access to key tools.

  • 10 Best Intranets of 2019

    Winners are from large and medium-sized organizations from around the world; they had short development time and small teams who relied on both internal resources and external help.

  • Branding an Intranet

    The name of the intranet, its logo, and the visual relationship with the company’s external website are key elements to consider when establishing a brand and an identity for your intranet.

  • Intranet Design After a Merger or Acquisition

    Building an intranet for a newly expanded organization calls for empathy, balance, and often some resistance toward upper management.

  • Field Studies Should Inform Intranet Redesign

    Observing users in their natural work context unveils mismatches between users’ and designers’ mental models and builds empathy with end users.

  • 10 Best Intranets of 2018

    The winners of our 17th Intranet Design Annual came from diverse industries and relied on a combination of internal resources and external intranet help.

  • 坏的图标:如何识别和改善它们

    Related links are often chunked as a set, each with an icon. One bad icon hurts user interaction. A set of bad icons is worse because it amplifies confusion, adds clutter, and wastes screen real estate.

  • 10 Best Intranets of 2017

    The winners of our 16th Intranet Design Annual came from diverse industries and relied on a combination of internal resources and external intranet help.

  • The Top Enduring Intranet-Design Mistakes: 7 Deadly Sins

    Intranet tools and programs come and go, but bad UIs linger for years, impact employee productivity and morale, and ultimately increase organizational costs.

  • 6 Tips for Successful Personalization

    Well-designed personalization carefully considers the creation of roles or types, ensures content is available for roles, and retains user control over the experience.

  • Customization vs. Personalization in the User Experience

    Customization gives control to the user and personalization gives control to the site. Both can enhance experiences, but only when carefully implemented.

  • Top 10 Intranet Trends of 2016

    Hero images, carousels, fat footers, video, minimalist design, and responsive navigation, are among some of the top feature trends of the best intranets of 2016. We even see a revival of online help that’s actually helpful to employees exploring new features or attempting complex tasks.