User Experience Careers

2nd Edition

  • Topics:
  • Management
  • Research Methods

This90-page reportexplores what a UX career looks like today, including what UX professionals make of it, and how best to get a job in the field. The 2nd edition is based on several research studies carried out in 2019, with responses from722 UX professionalsaround the world.

This report features a discussion ofspecialization in the UX field, it explores theunique backgroundsof practitioners, and it details theskills and responsibilities UX practitioners have workingin the industry today.

Article on research findings: What a UX Career Looks Like Today


  • The kinds of work UX professionals do
    • Industries in which they work
    • What they are working on
    • Activities performed on the job
  • Education and backgrounds
    • Formal education
    • Most useful areas of study
  • Differences between researcher and designer roles
  • Changing careers
    • The various paths into UX
    • Transferable skills
    • The process of making the change to UX
  • Skills needed for the job
    • What skills UX practitioners have, wish they had, and found useful
  • Experiences with mentorship
    • Why mentorship is useful
    • Where to find a mentor
  • How satisfying is a career in UX?
  • What hiring managers look for in UX professionals
    • UX portfolios
  • Advice for new practitioners


This report is based on several research studies carried out in 2019. These research studies included a survey, 2 focus groups carried out in Hong Kong and Los Angeles, and 17 remote, semi-structured interviews with UX professionals from around the world.