Intranet Information Architecture Design Methods and Case Studies

2nd Edition

了解如何最好地构建Intranet,如何设计其导航系统,以及如何运行设计过程的信息架构(IA)方面。

投资回报率是巨大的;我们发现员工浪费了在内部网上丢失的过多时间。改善您的Intranet的IA和您的内容和服务的可取性,higher user satisfactionand employee生产率.

我们的分析包括来自13个国家广泛行业的内联网。在组织中,9名小(500名员工或更少),48名是中等规模(501-20,000名员工),17名大(员工超过20,000人)。

This1,349-page reportcomes in two volumes:

第1卷:Intranet信息架构设计方法和案例研究

  • 265 pages
  • 注释截图解释为什么特定设计是好或要注意的
  • Analysis和使用常见设计模式的摘要
  • How to tackle navigational issues faced by these organizations

Volume 2: Design Gallery: Screenshots and Examples from 77 Intranet IAs

  • 1,084 pages
  • 1,106 screenshotsof the navigation design.Mine this treasure-troveof design ideas.
  • Company profiles briefly describing the organizations and their intranet
  • Complete sitemapslisting all the IA categories, allowing you to see how they’re structured

Article on research findings: Intranet Information Architecture (IA) Trends

Topics

  • 在主导航中找到的常见主题
  • 标记导航类别
    • 令人困惑的标签问题
    • 不明确的设计解决方案
    • Ideas for good category labels
  • A starting point for top-level navigation
  • Ordering of top-level navigation links
  • 决定网站结构:层次结构,行ar, web
  • 组织计划to group related content by
    • Department
    • 主题或任务
    • Audience
    • 地理
    • 格式
    • Time
    • Alphabet
  • 只通过个性化和定制提出相关内容
    • Pushing content based on user's profile
    • Removing content depending on relevance to user
    • Application customization
    • Whole page customization
    • Personal profile pages
    • One intranet vs. Multiple websites
  • 不同类型的全局和局部导航的好处和缺点
    • Across the top
    • Vertical on the left
    • 扩大菜单
    • Dropdowns and flyouts
    • Megamenus.
  • 信息架构的作用
  • 设计时使用的研究方法
    • 了解用户:实地研究,日记和访谈
    • 建立起点:内容审计和收集反馈
    • Traffic statistics
    • Gathering opinions: surveys
    • 卡排序
    • Tree testing
    • 用户测试
    • Promoting good practices across the organization
    • Tools used
  • Common information architecture problems
  • Section landing pages to help users find information
    • List of links with and without descriptions
    • Large centerpiece image
    • Modules
    • 区域概要
  • Wayfinding: helping users orient themselves
    • 一致而持久的全球导航
    • Location in website
    • Breadcrumbs
    • Creating a consistent experience: guidelines, templates, and content management systems (CMSs)
  • Encouraging exploration
    • 相关链接
    • Inline links
    • 社会过滤器
    • Tagging content
  • Shortcuts
    • Quick links
    • Fat footers
    • 公用事业导航
    • A-z index
    • Sitemaps
    • Grouping similar information: forms, policies and other content

What’s new in the second edition?

The second edition contains new screenshot examples and recommendations – increasing from 56 to 77 case studies and navigation outlines.

This edition also covers new topics, including:

  • Tree testing
  • 导航structures
  • 组织计划
  • Ordering of top-level navigation links
  • 全球和本地导航的类型,包括Megamenus
  • 社会过滤器
  • Tagging content
  • 导航shortcuts

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