南希迪克森has been a leading user experience expert for over 25 years. Nancy began her career at Apple Computer in 1988. She went on to manage, lead, and build award winning, user-centered, product design and research teams at ABCNews, HarperCollins, Scient, eBay, and FirstGiving. As the head of eBay's Global User Experience Design and Research Team, Nancy spent 5 years leading over 100 user experience professionals. Nancy was an early employee of Scient Corporation where she founded and built the Customer Experience Division — a group of over 450 branding, graphic design, content, user interface, and user research employees in 13 offices worldwide.