参加本课程并通过考试赚取1 UX认证信用,这也符合可选的UX研究专业。
了解有关NN / G的更多信息UX认证程序。
Advanced techniques to uncover values, motivations, and desires
在本课程中,您将学习关于用户访谈的这些东西:
何时和为什么要这样做
Different kinds of user interview
如何计划
如何进行
进一步发展的常见问题和提示
How to analyze the data and report your findings
本课程由讲座和群体练习组成。您将计划,进行和分析您自己的用户面试,并接收即时专家反馈。讲座段介绍主题和技术。
This course also includes:
“用户访谈是一个结构化(双关语不是预期的)正式入门,进入定性用户研究。让自己和你的团队停止询问领先的问题并获得可靠的见解!”
Abdelrahman Gemei,Processfinder,迪拜,阿联酋
“如果您需要更好地接受用户,这就是课程!玛丽亚是强大的,她的演讲风格仍然在整个一天中参与。玛丽亚似乎真的很关心!”
Reynaldo Lor,Booz Allen Hamilton
“这门课程非常有用,是专业的。谢谢!主题很有趣,结构很好。教练有很多经验和伟大的知识和激情!”
Yair Bahar, gohenry, London, United Kingdom
“这门课程对于那些是经验丰富的面试官或刚刚开始行业的人来说是绝对的现象。玛丽亚是一个梦幻般的教练,明显阐明了她的课程。作为比研究的更互动的人,我发现我能够找到学习并利用课程进入我自己的练习。“
Elliot Mayer,AOT Technologies,维多利亚,加拿大
更多参与者评论
“没有意识到我可以改善我的用户访谈的所有方式!这么有帮助!!!”
Anderson Yu, Frontapp
"I thought I knew how to interview users. I was wrong, but this course helped me correct my approach."
Himanshu,Nike.
“我喜欢这门课程!玛丽亚是一个梦幻般的演讲者,交付巨大和惊人的课程内容。这些活动有助于执行幻灯片中的东西,我学到了这么多。我迫不及待地想练习!”
Catherine Mair, Avista Utilities
"I enjoyed the class, I feel that I can start the interviewing process at work now. Practice, practice, practice."
马文公园,西方资产
“玛丽亚覆盖了这个主题,非常好,肯定是用户面试的最佳做法。”
Jason Schrer, LIC, Hamilton, New Zealand
“玛丽亚是一个自信和知识渊博的扬声器。我学到了很多,被爱能够实际练习面试技能和进行分析。这是一个非常有用的课程。”
Rebecca Coenning, Whitepages
“这堂课将完全改变我进行采访的方式。我学到了很多东西。谢谢!
Meagan Tonge,Adtran
“这门课程对于没有完成用户访谈但需要的人来说很棒。”
Angie, INL, Idaho Falls
"The course was well organized with lecture & breakouts to put into practice what was presented."
Misty Majors, HireRight
“课程是内容/讲座和实践的完美平衡。”
Shayla Callis,农民保险
“我享受了互动练习的信息平衡。它有助于学习实际练习。”
Heidi Roux,Webmd Health Services
“我知道NN / G的训练将是伟大的,但这个研讨会超出了我的期望!交货大,背景非常好,让我重新思考如何从更多的研究专业角度接近访谈。”
“对用户访谈的很好的介绍。班级授予我成为一个伟大的面试官的正确工具。”
Georges de Boeck,Rabobank
“如果您想开始采访用户,则优秀的底漆。富含内容,也符合练习的手。”
Marcello Tanzi, Mobgen/Accenture&Interactive
“很好的内容。我很高兴学习新技术并提高我对用户访谈的了解。”
Frans Kaskei, Fenix International, Kampala Uganda
“非常完整的课程,以便在使用用户访谈和了解用户研究方法的不同方面。”
Leander Thomas,Capeha
"This was the perfect course! Great cadence. Very polished. Informative yet relatable. I am very inspired to pursue more research."
Nicole Staffon,Manmade Creative
“这是对用户面试的一个很好的介绍。它加强了我正在做的很多事情,也给了我对它更简洁地说话的语言。”
Tony Trucco,Tangram Flex
"I thought the class was very informative and helpful. I was intrigued by the differences and similarities of interview vs usability studies (particularly moderated). I find there are strategies in one you could use in the other in all stages."
Jeremy Chu, New Balance Athletics
“有用的活动,高质量的课程物质,优秀和吸引力的演示,非常了解,非常知识渊博和表达教练。我非常感谢活动的时间和结构 - 在午休休息之前预览活动,就像较长活动的位置一样在一天结束时。“
Kaitlyn Brown, Stable Kernel
"While I've conducted a few interviews in my career so far, I've been desperate to better learn detailed skills in interviewing and how to impactfully and effectively learn about users/people This course met and exceeded my expectations — great if you're starting out and also digs deep into all that goes into interviewing. If you're a research nerd and passionate about interviews, this is absolutely a course worth taking. Thank you!! I was so excited and hopeful this course would help me improve my skills and learn how to better listen, learn, and help my team(s) gain insights and empathy. This was everything I was hoping it would be! LOVED the exercises, really helpful."
贝基Sroufe,Kroger Co.
“玛丽亚很棒。我在春天的课程中有她,她是一个有效的沟通者,良好的听众,并保持房间的任务。她很棒!”
Katie Fine, Penn Medicine
“如此良好的课程!非常深入潜入用户访谈的一切。”
亚历克斯格里菲斯,哨兵保险
"Maria is extremely engaging and knowledgeable. This class not only touched on but expanded upon what I already knew of user interviews and I'm excited to put it into practice what we discussed today."
伊丽莎白Hylton,流明
“我的第一个与NN / G的经历,它很棒。非常广泛的信息和良好的时间休息允许全天100%的注意力。我学习了很多有价值的信息作为UX专业人士。演示者曾经参与过,精力充沛,知识渊博。”
Evan Cunningham,RRD营销解决方案
“课程是恒星。这既实际又全面。玛丽亚在异常提供信息,同时也是简洁和清晰的。钉了。”
Jeff Caruso, DocuSign
“获得理论和实践知识的一个很好的机会 - 感觉就像我能尽快开始实施新技能!”
Jill Becker,金字塔通讯
“活动的手在围绕着才能互相面试的人才围绕着自己的态度非常有用。”
达娜E,帝国用品
"This course was perfect. It teaches you all the skills you need to build your confidence in utilising this research method correctly."
基督教Chesher,IBM
“这是一个伟大的实用课程,让您以更有信心练习。”
Maxime Delavergne,独立,巴黎,法国
“玛丽亚是一位精湛的教练。她送到课程的步伐非常容易遵循。她也花了时间来回答每个问题,即使在课程之后也是为了改善它的反馈,这是真正激励和的反馈鼓舞人心。“
DanielGonzálezLópez,微软
"Interviewing is like mining; you'll find diamonds and other gems if you have the proper tools. This class not only equipped me with the tools, but also the knowledge and skill to use them."
Lloyd Ocampo,联邦储备银行
"I have gained a lot of new insights about user interviews. A very interesting topic is thematic analysis. I definitely want to use this to structure and administer the output of my interviews."
Jeremy Talen,Iddink Group,荷兰
“虽然我已经完成了一段时间的用户面试,但我仍然学到了我可以用来提高我的技能。我当然享受了玛丽亚共享的故事,使课程成为生命!”
Emily Ong, GovTech, Singapore
”我一个实际的和有用的ntroduction to interviews. I loved that it didn't end with how to interview, but carried over into the analysis phase as well. I learned so much!"
纽卡斯尔大学纽卡斯尔大学最好的利比比比利
“用户面试的课程非常实用。我将采取大量的工具和见解我,并知道开始融入新技能的地方。玛丽亚做了一大堆行业样本。”
Ulrike Eulenfeldt,Nib Travel,悉尼,澳大利亚
“我真的很喜欢这门课程,玛丽亚是一个伟大的演示者,并以易于理解的格式分享信息。”
Rebecca, doxy.me, Charleston, USA
"I would highly recommend this course! Maria was fabulous. I thoroughly enjoyed the exercises and the chance to network and get to know others who were taking the course as well. It was great to see how everyone was taking in the information and being able to learn off of one another."
Noelle Richard, doxy.me, Charleston, SC, USA
“玛丽亚是一位优秀的老师,他们在准备方面给了我很多,就是如何成为一个更好的面试官的非常有用的提示,我知道分析部分有助于提高报告过程更容易。”
Lani Raukawa Field,Tignify Ltd,Wellington,Aotearoa /新西兰
"It was a really good course. The delivery was great. Maria was very knowledgeable of the domain. She made the class engaing and attended to any questions we had. I feel like I'll espcially benefit from the recommended reading material."
Leah H.,NJ,美国的咆哮数码
“一切都是很好的组织,使用的工具,你只需倾听并遵循说明,时间真的很好地尊重,玛丽亚是一个非常好的演讲者,再次感谢你。”
Candice,Tacotax,巴黎,法国
“这门课程结构非常好,它具有健康的理论和实践平衡,仍然始终融合。希望人们希望加强他们的知识或学习如何构建和进行采访。我有益于它,但会喜欢在分析部分上花费更多时间,并且可以听到在没有在线工具和可用于访谈的其他分析方法的情况下的协作远程分析。“
Oreoluwa Oduwole, Home Office, London
“这是一个很好的进修或进行用户访谈的简介;我会向任何需要(或想要)作为其工作的一部分面试的人。”
Matt, XPO logistics, Chicago, USA
"Perfect! No seriously it was AMAZING!!"
托马斯柳条
用户访谈是一种快速了解您的用户的方法:他们的想法,感受甚至需要。与可用性测试一样,采访用户是新研究人员的具有挑战性的方法,因为问题和访谈难以设计和做得好,并分析大量不同的定性数据可能具有挑战性。
In this course, you will learn how to prepare for and conduct a successful semi-structured interview. You will also learn how to perform a thematic analysis of interview data.
Jessica Orellanes
Balsamiq,意大利博洛尼亚