New complexities around distributed workflows, dispersed teams, and increasingly sophisticated design problems feel like roadblocks to effectively growing the breadth and depth of UX. Enter DesignOps: the practice of the协调和优化人员、流程和工艺，以扩大设计的价值和影响.
“Structure & content were great. Loved the case studies as examples of how other organizations are implementing designs. Really valuable course for getting ideas on how to structure , grow and advocate for your team and help team members excel!"
Katarzyna Potyrata，Philip Morris International，Krakau波兰
Patrick, European Commission
William Butt v. Gelder, Standard Bank, Dubai
“I reinforced my knowledge and assumptions. I gained new tips to apply into the company that could help us improve our processes in a significant way."
“Definitely a great course! Appreciate all the insight!"
“So many ideas to take back to my organization. Will be recommending this course to others I work with."
Jeremy Culp, Our Daily Bread, Grand Rapid, MI
“良好的成败战略基础 - 特别是在企业层面应用时。”
Jack Carpenter，Waters Corporation
Lisbeth Kozy，Northrup Grumman
“你净传播这门课已经够宽了that I think at least some of the content was useful for everyone, regardless of their current DesignOps model. The tools and case studies you shared were by themselves worth the price of the class (not to mention all the other great content). Thank you!"
Sterling Koch, Data Stax
“This was super relevant for me as I am in charge of Scaling a very young design team. I look forward to being in front of some of these upcoming challenges."
“Phenomenal job on the Zoom breakouts and making this work virtually. I found it equally as engaging as the past 3 NN/g conferences I've done in person."
Norma Argonza, Procter and Gamble, São Paulo, Brazil
Louis-Philippe Bellerose, Bellerose XD, Canada
“Such a content-rich course filled with practical examples and exercises. Rachel was engaging, knowledgable, and responsive to our questions. I was very impressed and feel prepared to improve our ResearchOps approach at my organization — a day well spent!"
“This exceeded my expectations for gaining a broad understanding of Design and Research Ops, and gave me plenty to chew on and explore going forward."
Cary Euwer, Fearless, Baltimore, MD USA
“It was absolutely amazing, the course covered all the topics to scale a Design Team in a deep dive, with many cases, frameworks and examples, I definitely have a lot of work to have fun on the next year."
“The knowledge I gained in this course could have saved me so much time wasted on inefficient and ineffective processes. Now I know what is needed, when and who to ally with to move UX initiatives forward. Excellent course!"
Jason N., Data Basis, Albuquerque / USA
“Rachel is a great presenter. I have never expected to learn so much from the 1-day class but the case studies were so informative. Lots of take away after this session. My brain is literally on fire!"
Arjun, Target Australia, Melbourne, Australia
“如果你是领导和塑造现代设计或g, this class is for you."
Chris Rigdon，Boehringer Ingelheim
Antonio Sutjiadi，Papermint，Wheelers Hill
Eugenia Casabona, Mulesoft, Buenos Aires, Argentina
“Rachel delivers a great virtual class. She does a great job of balancing the needs of the extroverts while preventing them from squishing the experience of introverts like myself. She successfully walks that line of acknowledgement without distraction. The virtual adaptations of the activities seem to make the breakouts even better than live, with exercises that are logically broken into self work & team work components. The content is immediately useful and gives me ammunition to convince people that UX is a legitimate science. Her energy keeps the interest and engagement of the audience. She sets the bar by even taking care of the little details that make her, the presentation, and the NN/g as a whole so polished & credible, like lighting, camera angle, and background. Bravo, I'm a fan."
“Valuable and actionable knowledge to take back, get started with, and make an impact on your team."
Scot Przybylski，Nutrien Ag Solutions，丹佛
“Despite the remote workshop I was thrilled by Rachel's way of presenting the topic. Nearly all of the questions in the chat were answered and in the breakout rooms there was enough time to talk to the participants about their experiences."
Caroline Bock, Staffbase, Germany
“It was an excellent session, and Kate covered all the topics that I was after. During the course, I had so many ideas that I can bring to my team and capability."
Vikas Bhutani, Telstra Purple, Melbourne, Australia
Shreya Sharma, Boston Consulting Group, Mumbai, India
“Where to begin? This course was so incredibly jam-packed with case studies, guidelines and industry insights that I would say it is a must for any designer in a postion where they can influence the evolution of design within their organisation. Kate's delivery is funny, knowledgeable and succinct... allowing her to deliver a course filled to the brim with insights while keeping everyone engaged and involved. The best NN/g class I took so far."
Joren Devocht, Teamleader, Antwerp, Belgium
“Just comment with some colleagues how intense was yesterday. Lots of learnings and a big positive surprise about the content and how Kate was awesome leading the day."
“It is an important for those who boost their maturity in UX design."
“The course gave a practical framework for improving design processes within your role and organisation, at any level of design maturity. Particularly noteworthy is the structure for advocating to the broader business on the need for DesignOps."
Jennifer Scherer, TomTom, Amsterdam, The Netherlands
“I have taken a number of NN/g classes in person and was skeptical of the remote format, but it was AWESOME! Rachel did a great job presenting, and all of the participants were engaging with one another in chat and the breakouts. Love, love, loved it!"
“This course is a must for anyone who struggles organizing design in a company. Especially when there is a dimension of design at scale ... loved the fact that there were a lot of tools provided to help us design our own DesignOPS roadmap."