DesignOps: Scaling UX Design and User Research

Defining, sharing, and implementing design and research operations

More and more companies realize that strong design teams and user-centered processes are critical for success. However, it’s a challenge to shift existing mindsets and workflows to scale UX design practices, user research, and design thinking activities throughout the enterprise.

New complexities around distributed workflows, dispersed teams, and increasingly sophisticated design problems feel like roadblocks to effectively growing the breadth and depth of UX. Enter DesignOps: the practice of theorchestrating and optimizing people, processes and craft in order to amplify design’s value and impact at scale.

This course will cover methods for understanding, sharing and implementing DesignOps practices. We’ll take inspiration from models of success from leading organizations to see how UX is practiced at scale in successful enterprises today.

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用户体验认证学分

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