New complexities around distributed workflows, dispersed teams, and increasingly sophisticated design problems feel like roadblocks to effectively growing the breadth and depth of UX. Enter DesignOps: the practice of the策划和优化人，流程和工艺，以放大设计的价值和尺度影响。
"Structure & content were great. Loved the case studies as examples of how other organizations are implementing designs. Really valuable course for getting ideas on how to structure , grow and advocate for your team and help team members excel!"
Erica McCoy, CUNA
"Hit every pain point we've been experiencing in our journey, very applicable."
"Best course so far!! The instructor was very knowledgeable and paneled a huge amount of information into less than 7 hours. She insightfully answered questions from attendees and she ensured there was valuable information and techniques for a wide range of positions and organizations. This course would benefit anyone at any level."
"I've worked as a User Researcher for 7 years and this class just blew my mind. It covers so much, gives many examples and details of how other companies scaled their design and research practices, helps you ask yourself the right questions, ... It's a real mirror. It'll take me time to digest it. And much more time to try and implement it. This'll keep me busy for the next 5 years. Thanks again."
Katarzyna Potyrata，Philip Morris International，Krakau波兰
Patrick, European Commission
William Butt v. Gelder, Standard Bank, Dubai
"I reinforced my knowledge and assumptions. I gained new tips to apply into the company that could help us improve our processes in a significant way."
Fabiola Arrivillaga，Smartmatic International
"Definitely a great course! Appreciate all the insight!"
Bill Margiotta, Discount Tire, Phoenix, AZ
"So many ideas to take back to my organization. Will be recommending this course to others I work with."
Jeremy Culp, Our Daily Bread, Grand Rapid, MI
“良好的成败战略基础 - 特别是在企业层面应用时。”
Jack Carpenter, Waters Corporation
Mary Hutson，J.B. Hunt，Bentonville，AR
Lisbeth Kozy, Northrup Grumman
"The net you spread in this course was wide enough that I think at least some of the content was useful for everyone, regardless of their current DesignOps model. The tools and case studies you shared were by themselves worth the price of the class (not to mention all the other great content). Thank you!"
"This was super relevant for me as I am in charge of Scaling a very young design team. I look forward to being in front of some of these upcoming challenges."
"Phenomenal job on the Zoom breakouts and making this work virtually. I found it equally as engaging as the past 3 NN/g conferences I've done in person."
Sophia Goreczky, Synopsys
"I would recommend this course for anyone looking to get into UX management or just to help the UX team they are a part of grow more smoothly. The course was very well paced and I felt the class flew by while I learned a ton of information. Great use of practical exercises to keep everyone engaged and provide networking opportunities."
Samantha Bollmann, Citizens Bank, Boston, MA
Norma Argonza, Procter and Gamble, São Paulo, Brazil
Louis-Philippe Bellerose, Bellerose XD, Canada
"Such a content-rich course filled with practical examples and exercises. Rachel was engaging, knowledgable, and responsive to our questions. I was very impressed and feel prepared to improve our ResearchOps approach at my organization — a day well spent!"
"The DesignOps course was phenomenal. It really helped solidify and fill in the blanks on some of the knowledge I had picked up organically so far, and I left the course with a ton of things to think about and investigate further."
"This exceeded my expectations for gaining a broad understanding of Design and Research Ops, and gave me plenty to chew on and explore going forward."
"Rachel delivers a great virtual class. She does a great job of balancing the needs of the extroverts while preventing them from squishing the experience of introverts like myself. She successfully walks that line of acknowledgement without distraction. The virtual adaptations of the activities seem to make the breakouts even better than live, with exercises that are logically broken into self work & team work components. The content is immediately useful and gives me ammunition to convince people that UX is a legitimate science. Her energy keeps the interest and engagement of the audience. She sets the bar by even taking care of the little details that make her, the presentation, and the NN/g as a whole so polished & credible, like lighting, camera angle, and background. Bravo, I'm a fan."
"I've enjoyed the course tremendously! Kate was awesome! I highly recommend taking this class to those who do not know a lot about the topic and they want to build foundational knowledge driven from research and case studies."
Areej Aljarba, Riyadh, Saudi Arabia
"Rachel and Kate were extremely engaging and interactive throughout this course. Not only was the content insightful, it was very applicable through exercises, as well as case studies to show the variety across different companies. Thanks for all the knowledge! Would highly recommend!"
Kat Richards, Hoffman York, Milwaukee, WI
"Overall, an excellent course with many valuable nuggets and great tools/tips that can be applied. Loved the skills mapping and will implement that right away :) Thanks Rachel and Kate!"
Chris Wrenn, Adobe, Seattle
“当设计团队成为第六大,你没有sibility on your team: capability development, design quality and more .. you should consider design ops to build and manager design team to build value of design at scale. Skill mapping radar chart is very INTERESTING for me. I will use it to identify our design team."
Mungki Sulistiono, PT TELKOM INDONESIA, Jakarta Indonesia
"Must do course for aspiring UX leaders, design strategists & managers. Kate guided us through the session at a great pace which helped absorb theoretical & hands on learning in a wonderful way!"
Shreya Sharma, Boston Consulting Group, Mumbai, India
"Where to begin? This course was so incredibly jam-packed with case studies, guidelines and industry insights that I would say it is a must for any designer in a postion where they can influence the evolution of design within their organisation. Kate's delivery is funny, knowledgeable and succinct... allowing her to deliver a course filled to the brim with insights while keeping everyone engaged and involved. The best NN/g class I took so far."
"Just comment with some colleagues how intense was yesterday. Lots of learnings and a big positive surprise about the content and how Kate was awesome leading the day."
"It is an important for those who boost their maturity in UX design."
"I have taken a number of NN/g classes in person and was skeptical of the remote format, but it was AWESOME! Rachel did a great job presenting, and all of the participants were engaging with one another in chat and the breakouts. Love, love, loved it!"
"This course is a must for anyone who struggles organizing design in a company. Especially when there is a dimension of design at scale ... loved the fact that there were a lot of tools provided to help us design our own DesignOPS roadmap."
James Harvey, PNC
Kate Kaplan是Nielsen Norman Group的用户体验专家。manbetx官方网站手机版她专门从事以人为本的设计和研究实践在企业UX挑战中的应用。