Attending this course and passing the exam earns1 UX认证信用, which also counts towards the optionalUX Research Specialty.
了解有关NN / G的更多信息UX CertificationProgram.
远程用户研究
几乎通过可用性测试和其他远程方法收集洞察
Topics Covered
Topics Covered
- Remote user research
- Benefits & drawbacks of remote research
- Synchronous vs. asynchronous remote research
- Tips & tricks for running these remote studies:
- 可用性测试
- Interviews
- 卡排序
- Tree testing
- Diary studies
- Types of remote usability testing
- Moderated
- Unmoderated
- 有效地使用每种类型，以及何时避免使用
- Remote user research tools
- How to evaluate and choose the best tool for your needs
- Important features to look for in a tool
- 招聘参与者
- 有效地使用内置面板
- 避免“专业与会者” - 参加太多研究的人
- Screening participants
- Thank-you gifts (incentives)
- 你需要多少参与者
- 如何在远程研究中捕获异常值和骗子参与者
- Pilot testing your remote study
- Facilitating remote studies
- Example scripts you can use in your own studies
- Handling observers during remote moderated studies & interviews
- 避免常见的错误
- Analyzing and communicating findings from remote studies
- Conducting reflection workshops with your stakeholders
Free Resources with Course Attendance
Free Resources with Course Attendance
示例文件：
- Research plan
- 目标
- Methodology description
- 用户资料
- 任务参考文献
- Scripts
- Facilitator introduction
- Observer instructions
- Participant communication emails
- 报告幻灯片
Take-home practice and learning worksheets
- Reading list
- Remote research tool shopping checklist
- Optional homework assignments
- Video clips from real moderated and unmoderated studies
manbetx官方网站手机版Nielsen Norman集团关于招募参与者和进行用户测试的报告
格式
格式
在本课程期间，您将练习您自己的远程可用性研究的关键技能，并获得专家反馈。
This course also includes:
- Videos of real user testing
- Hands-on exercises
Related Courses
Related Courses
远程用户研究 |
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UX Certification Credit
UX Certification Credit
Participant Comments
Participant Comments
"This course was fantastic. I cannot recommend it enough. It had great breath and depth - from tool pros/cons and recommendations to documentation examples. The content I learned in the course will also translate well in non-remote contexts as well."
Katie Oeschger，密歇根州立大学，东兰辛，MI，USA
“这是一个很好的课程，我有一个关于最有效的研究方法以及如何运行他们的Remotley，这将有助于研究人员可以轻松地访问世界各部门。”
Reem AlShabanat, Jawwy from stc (Saudi Telecom Company), Riyadh, Saudi Arabia
“可操作的建议如何提高远程可用性测试。”
乔安娜Lempart，Allegro.pl，Poznań，波兰
“这是一个很好的课程，在大流行期间非常及时。在此之外，我们公司的远程可用性很需要在用户周围世界各地以及预算和时间最低。我期待着应用所有技术和我在两天内学到的过程。虽然会议是虚拟的，但是，我对一切顺利的人令人难以置信，令人难以置信，以及与突破房间的其他参与者合作的机会。我没有觉得我没有觉得自己错过了很多人会议。伟大的工作！“
更多参与者评论
Collect insightful data about your users without leaving your desk.Remote research has a lot of benefits: it’s inexpensive, quick, and can provide better access to your users (particularly if they are not nearby or inclined to travel to you).
But there are a lot of risks in remote research. A study can easily be derailed by technical mishaps, miscommunication, misunderstandings, and poor planning.了解如何避免那些陷阱，并运行完美无瑕的遥控器。
This course has aspecial focus on remote usability testing（适度和未经检测）：UX研究人员最受欢迎和灵活的工具。它还覆盖运行远程版本的一些重要方面of other methodologies，包括访谈，卡片分类，树测试和日记研究。本课程未涵盖调查和分析。
Rob Vanasco
地区，圣彼得堡，佛罗里达州