这项工作经常落在UX导致设计团体会议和协作练习中，以创造各种意见的和谐，并产生创新解决方案。And as a facilitator, it’s your responsibility to make sure the time spent in workshops is as productive as possible for attendees—clients, stakeholders and other team members—while at the same time ensuring that you get the insights you need in order to move your project forward.
Gather insight across multiple disciplines and roles
Overcome a design challenge
Sharing and communicating insights
当然,这是一个非常实际workshop-style。我们ing provided scenarios, you will engage in several workshop activities in groups, with each attendee being given chances to both facilitate and participate. Attendees will leave with first-hand applicable knowledge of how to design and facilitate UX workshops upon return to their organizations.
"Really enjoyed the workshop facilitation course. I learned some new things and others were reinforced. This will definitely be valuable in coaching and mentoring other facilitators in our organization."
"Very comprehensive and covered a lot in a single day. I will be able to immediately use some techniques when I return to work. This has given me the skills and confidence to run a workshop."
Chet Thaker，FM Global
"Good listing of activity ideas and how they might support workshop goals. Good content/explanation on how to get started, approach a workshop. I definitely feel more confident in preparing and executing after the course."
"Fantastic presenter. Knowledgeable. Right pace. Fabulous! Slides are excellent and actionable."
"Gave me a basis to feel I can lead these workshops in my organization."
"I liked the mix of presentation, activities and breaks. The content was well presented and very visual. Activities reinforced what we learned. I'm excited to bring those new tools back to the office."
"Content was incredibly useful, but it was delivered so densely that it felt a little like drinking from a firehose."
Michael Kwon，Blizzard Entertainment
"As someone that has planned, conducted and attending UX workshops, this course is a must for any designer. Guidance on activities, planning ad dealing with difficult participants are filling in the gaps for my skill set. Thanks!"
"This course is really rich in content and interactions. Sarah is a very skillful and talented instructor/facilitator. Looking forward to applying everything we've learned in practice. Highly recommend!"
"Sarah is a wonderful instructor, so personable and passionate — it really shined through my first experience taking courses with NN/g. Her ability to communicate and explain topics is superb — in a way that resonates and really helps you to connect the dots when lots of new terms and phrases are being used. Couldn't have asked for more. I feel I've benefitted greatly and can't wait to go out into the world and start practising what I've learned!"
Roshine Bagha，Stars Group，Wakefield
"Very good! Should be a mandatory course for any designer."
"This course gives a holistic idea on workshops and facilitation tips that can be used at various phases of product design. I learned a lot during this course on how to plan and prepare for a workshop."