参加本课程并通过考试赚取1 UX认证信用，这也符合可选的UX Management Specialty。
学习更多关于NN/g'sUX认证程序。
Facilitating UX Workshops
如何为合作收益设计和领导基于目标的群体练习
Topics Covered
Topics Covered
- Introduction: What UX workshops are and why they work
- The power of collaboration
- 多个观点的好处
- 我们ing UX workshops to:
- Gather insight across multiple disciplines and roles
- 建立共同的愿景
- 优先考虑需求和行动
- Overcome a design challenge
- 规划UX研讨会
- 定义目标
- 创建基于目标的议程
- 确定与会者
- Assigning roles
- 准备参与者
- 促进techniques
- 问题
- 伪影
- 视觉语言
- Improvisation
- Structure
- Opening
- 促进
- 解释
- 执行
- Examine
- 关闭
- 基础活动
- 团体brainstorming
- 优先级和投票
- 映射和排序
- 练习UX研讨会
- 发现研讨会
- 愿景车间
- 规划研讨会
- Evaluation workshop
- 结束于UX研讨会
- 分析产出
- Sharing and communicating insights
- Follow-up and reflection
- 远程考虑因素
- 与远程团队合作
- Facilitating with remote clients
格式
格式
当然,这是一个非常实际workshop-style。我们ing provided scenarios, you will engage in several workshop activities in groups, with each attendee being given chances to both facilitate and participate. Attendees will leave with first-hand applicable knowledge of how to design and facilitate UX workshops upon return to their organizations.
UX认证Credit
UX认证Credit
Participant Comments
Participant Comments
"Overall, I found the course useful (despite the fact that I already do lots of workshops) — esp. planning/agenda exercise."
Laura，Bit Astive Ltd
“我喜欢它！真的是信息，我学到了很多东西，并将使用我学到的东西促进更好，更高效的研讨会。凯特很棒，清晰，准备好。”
凯莉白，英国
"Probably the most useful workshop I have ever attended. Highly engaging! Kate thought of everything! I am confidently leaving with a clear framework, which I can immediately apply. Thank you!"
Danielle Gaines
"I love how many activities and strategies I gained from this workshop. Not only that, but just by watching Sarah I learned great soft skills for large groups."
Vanessa Colina，美国非洲开发银行
更多参与者评论
“我特别喜欢在设计过程中进行的研讨会的崩溃。UX Toolkit是巨大的，但您能够为各种情况提供可操作的积分。”
Melissa Mendoza, CRITEO, Paris, France
“我对内容质量和介绍印象非常深刻。凯特准备好，她的演讲被统治在扎实的域名知识和实践经验中。在这个课程中，我在讲座和手中找到了对活动的平衡来思考。内容完全提供了我希望的信息类型。“
Basie Coulter，CKTUS集团
"Sarah offered even more tips and tricks throughout the day that are as valuable as all of the documented content. Looking forward to putting this all into practice right away."
Krista Van Guilder, Thermo Fisher Scientific
“凯特对幽默感有着巨大的幽默感，并制作了动手练习乐趣。我学习了我可以立即实施实践的实践方法。”
David Vonberg，Allegis Group
"I haven't facilitated a workshop formally before and found this workshop to be incredibly valuable. I have a tool kit I can apply right away."
Gretchen，Continuum.
"Sarah is a great, articulate instructor and the materials we covered built on each other in a natural way that makes it clear how each skill or topic informs the next."
Dan Lachapelle, Wayfair
"This is the type of tactical knowledge that is only native to people with a certain level of experience. It is fantastic to have it expanded on."
卢克萨林宾，韦弗
"Great info. Wow, Sarah really knows this topic."
Nate Turnage, USAA
“强烈推荐它，即使您在研讨会上经验丰富。”
David Gonzalaz，LTE合作伙伴
“当我回到办公室时，我迫不及待地想练习这个。我认为课程是非常有价值的，信息丰富的，有利的，非常有趣！”
Sherlyn, Nordstrom Rack
“莎拉是一个有魅力的演示者，深入了解她的话题和很多对分享它的热情。”
Kelly Bao
"It's a firehose of information. I feel so much more confident in my ability to lead a workshop after just a single day of training. Amazing job, Sarah. You have a gift and serve as an inspiration."
Mike Davis, MailChimp
"Really enjoyed the workshop facilitation course. I learned some new things and others were reinforced. This will definitely be valuable in coaching and mentoring other facilitators in our organization."
Caleb Gore, DMI
“我认为这有助于让我信心未来领导更多讲习班。”
Lauren H. Care，首先
"Many leader and manager positions focus on strategy and engaging teams across an organization. This workshop-focused session provides ideas on how to optimize one's operation as a leader and demonstrate tangible value for us through workshops"
Darren Hood, Quicken Loans
"This course will either reinforce or will help you start facilitating workshops successfully no matter your level of expertise or your background!"
Juan Madrigal, Yuxi Global
“一个特殊的课程 - Sarah对这个主题的热情很清楚。很多信息，从短期方便的任务到长期目标和目标。”
Todd Morrison, Perfect Sense Digital
“给了我很多工具和一个框架来使用它们几个月和年份。”
robb chen-wer，大人
“教练非常引人入胜，有趣和乐于助人。我通过获得有关如何促进研讨会并使他们适应情况的实用知识。”
Bernard Tyers，家庭办公室数字，英国
“真的很喜欢在课程中的案例研究。它从事我们在研讨会上识别不同的案例，分析它们，看看我们在面对它时可以做些什么。”
Ellie Xu, Intel
"The quality of the material was very good and easy to use later. The instructor is excellent and I loved the exercises. Can't wait to practice more!"
Pernille Madsen, Copenhagen
"Kate is a very engaging presenter who really knows the material. She provides a lot of examples to see the material in context. Great course! Highly recommend."
Jessica Dufour, Brigade
“真正的参与和实用的课程，有明确的研讨会的想法，可以直接回滚和工作。”
Bec Connelly, RNW Media
“这一课程在理解不同类型的研讨会时非常有用，何时使用它们以及在我的下一个研讨会中使用一些很好的想法。”
Ventia Casely, Money Advice Service
"Provides structure, tools, techniques and interactivity for learning how to implement UX workshops. Beautiful deck (I'm copying!)"
Gary Palmer, Abex Systems
“真正的知识沉重的研讨会。我会彻底消化并肯定地使用。”
Sam Wooldridge，RBS组
"Very comprehensive and covered a lot in a single day. I will be able to immediately use some techniques when I return to work. This has given me the skills and confidence to run a workshop."
Chet Thaker，FM Global
"Good listing of activity ideas and how they might support workshop goals. Good content/explanation on how to get started, approach a workshop. I definitely feel more confident in preparing and executing after the course."
利比，坦克设计
“这是迄今为止最重要的，很多工具和洞察力收到。非常有才华的人，具有扎实的人才技能。”
肛门Chauhan.
"Fantastic presenter. Knowledgeable. Right pace. Fabulous! Slides are excellent and actionable."
Betsy Eble, Red Hat
"I can take a lot of the information learned in the class back to my company and start to incorporate it right away."
Bradley Molinda, Veyo
“优秀的课程！内容和应用的混合均衡，易于增强。期待使用一步一步推荐，以改善我未来的研讨会。”
Jicara Gorski，Fedex服务
“本课程为理解UX便利化过程提供了一个坚实的基础，并激励我了解更多，实践和实施所提出的技术和流程。”
苏珊·亨特，USAA
"Gave me a basis to feel I can lead these workshops in my organization."
Andy Bassiri，BP3
“这是一个完美的融合，高级概念和我可以立即使用的实用东西。”
安德鲁哈伯，ZS
"I liked the mix of presentation, activities and breaks. The content was well presented and very visual. Activities reinforced what we learned. I'm excited to bring those new tools back to the office."
Helen Van，Nashville，TN
"Loved getting to try out the activities and the course was very comprehensive — covering everything about the workshop experience."
adria spivac，lifesize
“提供了很多新的，更新和有用的信息。涉及一些动手活动，有助于嵌入主题。”
Sanyyot Peterson, Kaloa, Inc.
"This course was jam-packed, rapid pace, a few more interactive activities might be nice, but I don't know how you'd fit in. All info seemed critical to me."
大卫瑞安，使用
"Content was incredibly useful, but it was delivered so densely that it felt a little like drinking from a firehose."
rizoldak，ameriprise金融
“喜欢这门课程的令人难以置信的实用和高级别！”
Michael Kwon，Blizzard Entertainment
"As someone that has planned, conducted and attending UX workshops, this course is a must for any designer. Guidance on activities, planning ad dealing with difficult participants are filling in the gaps for my skill set. Thanks!"
Jonathan D'Ambra, Bluetooth
“一些信息对我来说过载。我喜欢那个我的笔记本是满的，所以它并非全部消极。我学到了很多东西。”
金哈伦
"The instructor was wonderful. Very thoughtful, focused and shared loads of useful info."
Dominika Sallemova，ESET
“非常专业，参与和结构化。教练在澄清问题和吸引学生时特别有用。”
Rita Benitez，UNFCCC
"If you want to explore range of methods & tools to deal with the UX process and get on well with what workshops have to be, you're in the good place!"
Sophie Amisse, NovUp, France
“凯蒂展示了一个令人惊叹的整体概述促进。每次我需要准备一个研讨会时，她会提供的工具包。很棒的工作！”
Maria Yancheva.
"You should definitely take this class if you desire to acquire a new super power."
Camilo Sanchez，Publicis
"Loved this course, it was fund and it is educational! The exercises were great to reinforce learning. It has refreshed a lot of things for me and given me new things to try."
艾玛·肥沃，P＆G
“莎拉通过促进本课程来完美地展示了她的专业知识。我们留在轨道上，总是知道我们在白天的地方。资源准备是如此乐于助人。”
Leah Gallagher
“这是莎拉的第三课程。她正在促进她的课程，就像她教该内容一样。所以她非常真实。”
Bjorn Frieling, Youitive
"Excellent time! I especially liked the list of practical methods so I can use them right away when I'm back to work. Her experience/case study was also interesting. Thank you!"
Mikako, Indeed
“这门课程是完美的！我认为如果你至少有几次促进了这一课程。对我来说，莎拉很棒。当我报名参加本课程时，我想知道没有我们在没有我们的情况下如何教授实用技能一天实际上正在做“那件事”，但实际上崩溃了“什么”便利是“如何”和“为什么”我们这样做真的帮助了我。“
"She's a little devil that gets everyone (y'all) out of their comfort zone. Following a course of Sarah is like a once in a lifetime experience."
Stephen Howe，Sdworx
“这一天很棒，挤满了辉煌的内容和洞察力。”
Llara Geddes, User Conversion
“参加课程！对每个级别有用。它有点快节奏，一天内覆盖了很多东西。”
Julia, Athens Greece
"I had very high expectations about this course and they were met :) The content was very good and it helped to look at workshops from a different angles. Thank you."
Katarzyna Potyratix, Philip Morris International
"A great course that gives you a toolset of UX best practices to use and adapt with clients and colleagues to facilitate UX workshops!"
奥斯卡·梅尔，卡佩米尼
“我非常喜欢这一点。听凯特谈到这一话题是一种喜悦，而唯一分散注意力的事情是我对我如何在实践中应用这一点的看法。幻灯片是一个我的惊人资源当然，我会一次又一次地回来。“
Saskia Idzerda，Baker Hughes
“真的很喜欢这门课程的内容。很多，对我来说是新的事情和想法。我可以在我的日常工作中使用这一点。也喜欢扬声器，她对这个话题有了很好的了解，她有很大的提示，谢谢很多！”
Maaike Bruggeling，CGI，鹿特丹荷兰
“看看你觉得你知道有多少事情是惊人的，在许多研讨会上成为一个促进者，你就可以到了这个课程和掌握和细节，莎拉带给游戏以及如何组织不仅是如何吹嘘，而且是一个伟大的在田野中看到一个Stelar球员的方式。“
Giu Vicente，ServiceNow，阿姆斯特丹
"This course is really rich in content and interactions. Sarah is a very skillful and talented instructor/facilitator. Looking forward to applying everything we've learned in practice. Highly recommend!"
Stevy Georgiadi，Architechts，雅典，希腊
“这门课程不仅是促进的一切良好的初步，而且真的帮助撕成了设计研讨会的更深层次的考虑因素，并在实时利益相关者的互动和结果中设计，以及如何真正让每个人都奖励它！哪个只能通过花时间，努力工作，经验和持续的有意识的反映来传达。“
Sharmaine, Refinitiv Labs
“我真的很喜欢撒拉以典型的方式教导，而不是告诉我们该怎么做。课程的整个开始是设计如何以好方法启动讲习班的一个例子。让信息粘的好方法！我会告诉别人参加这门课程，因为我觉得莎拉和雷切尔都觉得萨拉和雷切尔在此之前做了很多研讨会，真正知道他们在谈论什么。有很多手在我们现在的技巧和资源进入课程时的进入比我预期的更多！例如，所有时间的最佳列表的短语列表！有rachel中度也是一个聪明的举动。我可能相信在聊天中提出的问题不会去没有注意到。它让我觉得萨拉更加出现在课堂上，而不是始终关注聊天。我顺便说一下。“
Christina Svensson，Cygni，瑞典
“这类课程涵盖了一切伟大的协调人需要了解....从尼弥气的铅笔规划阶段到发散和融合的高级策略。而且大多数情况都是有趣和乐于乐趣。我建议这一点UX从业者因为促进技能是宝贵的。“
Bree Mangun，Pampered Chef，Addison
"Sarah is a wonderful instructor, so personable and passionate — it really shined through my first experience taking courses with NN/g. Her ability to communicate and explain topics is superb — in a way that resonates and really helps you to connect the dots when lots of new terms and phrases are being used. Couldn't have asked for more. I feel I've benefitted greatly and can't wait to go out into the world and start practising what I've learned!"
Roshine Bagha，Stars Group，Wakefield
"Very good! Should be a mandatory course for any designer."
Maira Santos, OneSpan, Montreal, Canada
“诱导对某人的信心是一件巨大的事情。我对我作为促进者的即将举办的讲习班来说，我感到非常自信。感谢莎拉！”
Divyani Bhisikar，Tetra Pak，Pune，印度
“我参加过的最好的UX研讨会之一，涵盖了促进方法，提示以及何时使用它们的时间表的广度。此外，它也与所有动手练习锻炼。”
Vamsi Batchu，Truist Bank，亚特兰大，美国
"Katie modeled the content of this course by expertly facilitating. I gained a lot of new knowledge, techniques and methods to get the best out of workshops we will run in the future."
Lani Raukawa Field，Tignify Ltd，Wellington，Aotearoa /新西兰
"This course gives a holistic idea on workshops and facilitation tips that can be used at various phases of product design. I learned a lot during this course on how to plan and prepare for a workshop."
Reshmi Koikkara，XPO物流，波特兰或美国
“该课程对于将成为UX研讨会的一部分或者将管理它们的人来说非常有益。
我遇到了概念，肯定可以在我的工作场所实施。“
Sakshi Sumani，辛辛那提
“是的，我从这个1天的会议学到了很多。教练在为每个讨论点给出示例，非常彻底地回答我们所有的问题。总体而言，我真的很喜欢全面但简洁的课程。我很兴奋开始在我现在的工作中将它们应用，并在我们的组织中看到影响。“
Jessica Dee，SAP，帕洛阿尔托，美国
“我真的很喜欢这门课程，并从中获得彻底。我真的很喜欢它的结构覆盖讲习班的基础和结构之后，随后的促进和准备。在实践中的UX研讨会上的部分是锦上添花。我从课程中更富有了。我能够清楚地了解我的优势和劣势。我现在拥有正确的工具和知识来建立我的便利技能，更有效和对便利的自信。“
Praveen Bandaru，Cognizant，英国爱丁堡
“我觉得我理解如何使用车间a powerful UX tool instead of a compulsory exercise. I can't wait to more fully integrate workshops into my company's research practice."
Beth Schwindt, Capital One
用户体验不是默塞德的练习。为了收集知识，产生新的想法和设计解决方案，最好将人们聚集在一起。但即使人们与最好的意图，思想和产出也不会只是发生。
The job often falls upon the UX lead to design group meetings and collaborative exercises that create harmony among diverse opinions and yield innovative solutions. And as a facilitator, it’s your responsibility to make sure the time spent in workshops is as productive as possible for attendees—clients, stakeholders and other team members—while at the same time ensuring that you get the insights you need in order to move your project forward.
在这个实用的课程中，您将学习和练习各种面向目标的小组练习，旨在满足特定的UX目标。您将获得促进UX研讨会的信心，并留下提示，技巧和技术，轻松地运行下一个研讨会。