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  • 美学和极简主义设计(可用性启发式#8)

    Aesthetically pleasing designs can provide memorable experiences that differentiate a brand. However, interfaces should only include necessary elements, with high informational value. Clarity will always win over visual flourish.

  • 在敏捷中映射用户故事

    用户故事图有助于敏捷团队定义要构建的内容,并维护所有这些内容如何结合在一起的可见性。它们支持以用户为中心的对话、协作和功能优先级划分,以协调和指导迭代产品开发。

  • 老年人设计

    当人们变老时,问题就会出现,但这仅仅意味着有机会进行更好的设计来支持老年用户。最好的设计能帮助老年人,但也能被其他人所接受。

  • Using “How Might We” Questions to Ideate on the Right Problems

    构建“我们可能如何”的问题可以产生创造性的解决方案,同时让团队专注于要解决的正确问题。

  • Visual Hierarchy in UX: Definition

    A clear visual hierarchy guides the eye to the most important elements on the page. It can be created through variations in color and contrast, scale, and grouping.

  • Onboarding: Skip it When Possible

    用户在开始使用应用程序或其他产品之前必须消化的入职说明需要关注和努力,从而降低了可用性。应该尽量避免。

  • 神奇的数字7和UX

    人can remember about 7 (plus/minus 2) items in short-term memory. This memory limitation has implications for UX design, but not the ones you often hear stated.

  • 为什么客户在社交媒体上不关注你

    我们的用户调查揭示了人们不关注公司社交媒体账户的5个主要原因。该研究还发现了减少不随从行为的技巧。

  • 设计思维:学习者的旅程

    作为一个学习设计思维的个体,他们经历了4个学习阶段:新人、采纳者、领导者和大师。

  • Maintain Consistency and Adhere to Standards (Usability Heuristic #4)

    Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform and industry conventions.

  • 10用户界面设计的可用性启发式

    Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb for UX and not specific usability guidelines.

  • When to Use Which User-Experience Research Methods

    现代用户体验研究方法回答了广泛的问题。为了知道何时使用哪种方法,20种方法中的每一种都在典型的产品开发过程中跨3个维度和时间映射。

  • 移情映射:设计思维的第一步

    在移情图中可视化用户态度和行为有助于用户体验团队在深入理解最终用户的基础上保持一致。映射过程还揭示了现有用户数据中的任何漏洞。

  • Service Blueprints: Definition

    Service blueprints visualize organizational processes in order to optimize how a business delivers a user experience.

  • 受试者间与受试者内研究设计

    在用户研究中,组间设计减少了学习效果;重复测量设计需要较少的参与者,并最小化了随机噪声。

  • 可用性101:可用性简介

    什么是可用性?如何、何时、何地改进?你为什么要在乎?概述回答基本问题+如何运行快速用户测试。

  • 用户体验研究备忘单

    用户研究可以在设计周期的任何时候进行。此方法和活动列表可以帮助您决定何时使用。

  • UX映射方法比较:备忘单

    移情图、客户旅程图、体验图和服务蓝图描述了不同的流程和不同的目标,但它们都在组织内建立了共同点。

  • 旅程地图101

    旅程地图是一个人为了完成一个目标而经历的过程的可视化。

  • 为什么只需要测试5个用户

    Elaborate usability tests are a waste of resources. The best results come from testing no more than 5 users and running as many small tests as you can afford.

  • When and How to Create Customer Journey Maps

    Journey maps combine two powerful instruments—storytelling and visualization—in order to help teams understand and address customer needs.

  • 顶部10 Application-Design Mistakes

    当用户界面通过工作流引导和支持用户时,应用程序可用性得到增强。

  • 用户研究中的开放式与封闭式问题

    Open-ended questions prompt people to answer with sentences, lists, and stories, giving deeper and new insights. Closed-ended questions limit the answers but give tighter stats.

  • Design Thinking 101

    什么是设计思维?你为什么要在意?历史和背景加上设计思维过程的6个阶段的快速概述和可视化。以动手、以用户为中心的思维方式解决问题会带来创新,创新会带来差异化和竞争优势。

  • 网络阅读的F型模式:被误解,但仍然相关(即使在手机上)

    眼睛跟踪research shows that people scan webpages and phone screens in various patterns, one of them being the shape of the letter F. Eleven years after discovering this pattern, we revisit what it means today.

  • 10 Best Intranets of 2020: What Makes Them Great

    清晰的愿景、敏捷的开发和连接同事的目标是最好的内部网的区别。

  • 用户访谈:如何、何时以及为什么进行访谈

    User interviews have become a popular technique for getting user feedback, mainly because they are fast and easy. Use them to learn about users’ perceptions of your design, not about its usability.

  • 产品、服务和功能的比较表

    当用户需要考虑少量项目的多个属性时,可以使用这个通用的GUI工具来支持用户。

  • Memory Recognition and Recall in User Interfaces

    向用户展示他们能够识别的东西可以提高可用性,而不需要从头开始回忆项目,因为额外的上下文可以帮助用户从内存中检索信息。

  • 用户体验测试:2019 UX回顾年

    Test your usability knowledge by taking our quiz. All questions and answers are based on articles that we published last year.

  • 如何发展用户体验事业并提升用户体验专业技能

    At the Virtual UX Conference, Jakob Nielsen answered audience questions on how to advance through various career stages: before getting your first job, and being successful as you grow your user experience skills and expertise.

  • The Case for Remote Moderated Usability Testing

    Remote usability studies can be run completely by software (unmoderated), or a human UX researcher can facilitate the study, even if the test participant is remote (at home or their own office, rather than yours).

  • Design Principles 101

    Design principles are value statements that guide designers in making the right tradeoff-type decisions in UX design contexts.

  • 确定用户体验的规则和目标与平衡目标

    对于用户体验工作,我们有什么坚定不移的目标和明确的答案?我们什么时候可以(或应该)妥协设计?

  • The Benefits of Benchmarking Your Product's UX

    收集用户体验指标,以显示您的设计在一段时间内或相对于竞争对手的表现。如果数字下降了,你知道什么需要改进。如果成功,ROI数据是一个关键的管理工具。

  • 什么使虚拟会议起作用?

    Most online events are boring and people tune out, and yet the Virtual UX Conference was a success with strong audience engagement and high feedback scores. Why?

  • 21世纪设计

    传统的设计教育过于狭隘。唐·诺曼提倡为设计和设计师提供更广阔的视角。

  • 用户体验从业者何时以及为什么使用服务蓝图

    我们询问了97位用户体验从业者如何以及为什么使用服务蓝图。他们是这么说的。

  • 旅程地图:开始前要做的两个决定

    Customer journey maps come in two flavors: current-state and future-state mapping. Mapping can be based on hypotheses or on real user data.

  • 与Jakob Nielsen的虚拟用户体验会议问答

    At the first Virtual UX Conference, Jakob Nielsen answered participant questions about topics ranging from user-experience careers and skill development to foldable smartphones and the future of user interfaces.

  • 在敏捷中映射用户故事

    用户故事图有助于敏捷团队定义要构建的内容,并维护所有这些内容如何结合在一起的可见性。它们支持以用户为中心的对话、协作和功能优先级划分,以协调和指导迭代产品开发。

  • 美学和极简主义设计(可用性启发式#8)

    Aesthetically pleasing designs can provide memorable experiences that differentiate a brand. However, interfaces should only include necessary elements, with high informational value. Clarity will always win over visual flourish.

  • Visual Hierarchy in UX: Definition

    A clear visual hierarchy guides the eye to the most important elements on the page. It can be created through variations in color and contrast, scale, and grouping.

  • Using “How Might We” Questions to Ideate on the Right Problems

    构建“我们可能如何”的问题可以产生创造性的解决方案,同时让团队专注于要解决的正确问题。

  • Maintain Consistency and Adhere to Standards (Usability Heuristic #4)

    Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform and industry conventions.

  • 设计思维:学习者的旅程

    作为一个学习设计思维的个体,他们经历了4个学习阶段:新人、采纳者、领导者和大师。

  • 设计团队的状态:结构、对齐和影响

    一项对557名用户体验和设计专业人士的调查揭示了设计团队的结构、规模、一致性和影响等主题。

  • 用户体验测试:2020 UX回顾年

    Test your usability knowledge by taking our quiz. All questions and answers are based on articles published last year.

  • The Lawn Mower Eyetracking Pattern for Scanning Comparison Tables

    用户可能会有条理地逐行扫描比较表,从右到左再从后。

  • 帮助和文档:第10个可用性启发

    界面帮助有两种形式:主动式和被动式。主动式帮助旨在让用户熟悉界面,而被动式帮助旨在排除故障和提高系统熟练度。