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  • Information Scent

    Information foraging explains how users behave on the web and why they click certain links and not others. Information scent can be used to analyze how people assess a link and the page context surrounding the link to judge what's on the other end of the link.

  • Who Inspired Jakob Nielsen?

    At the Virtual UX Conference, Jakob Nielsen talked about the people who inspired him early in his career — and more recently.

  • Flexibility and Efficiency of Use: The 7th Usability Heuristic Explained

    Nevice用户的捷径 - 看不见 - 加快专家用户的互动,使系统可以迎合缺乏经验和经验丰富的用户。

  • Imagery Helps International Shoppers Navigate Ecommerce Sites

    非扬声器依赖视觉提示来导航以不熟悉的语言呈现的国际网站。使用图像来支持文本并帮助这些购物者。

  • Design Ruts and Functional Fixedness

    A common problem during user experience ideation is when design teams are stuck on a traditional way of thinking about aspects of the design. Here are some tips for breaking out of such functional fixedness.

  • Error Handling on Mobile Devices: Showing Alerts

    使用模态对话框显示错误消息可能导致移动设备上的可用性问题。错误处理必须尊重人类内存约束并随着用户解决问题而保持可见。

  • 使用Designops入门的3个步骤

    Treat your goal to implement DesignOps like a design problem: Collect evidence that demonstrates where the true design-team challenges lie and align DesignOps efforts accordingly.

  • Typical Designer–to–Developer and Researcher–to–Designer Ratios

    In 2020, the most typical researcher–to–designer–to–developer ratio reported was 1:5:50. Beware, however, of using role ratios alone to measure teams’ maturity or impact.

  • 放弃UX的最佳实践

    什么时候应该在用户体验中放弃最佳做法,并且宣布某些事情是最好的做法需要什么?

  • Remote Card Sorting

    步骤远程进行卡排序研究,以发现用户如何将项目组合在一起。设计您的IA时很有用。

  • 10 Usability Heuristics for User Interface Design

    Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb for UX and not specific usability guidelines.

  • When to Use Which User-Experience Research Methods

    现代ux研究方法回答了各种问题。要知道何时使用哪种方法,每个方法中的每一个都在典型的产品开发过程中映射了3个维度和随时间。

  • Empathy Mapping: The First Step in Design Thinking

    在同情地图中可视化用户态度和行为可以帮助UX团队对最终用户的深刻理解对齐。映射过程还揭示了现有用户数据中的任何孔。

  • Service Blueprints: Definition

    Service blueprints visualize organizational processes in order to optimize how a business delivers a user experience.

  • 对象之间的受试者之间的研究设计

    In user research, between-groups designs reduce learning effects; repeated-measures designs require fewer participants and minimize the random noise.

  • Usability 101: Introduction to Usability

    什么是可用性?如何改善它?你为什么要关心?概述答案基本问题+如何运行快速用户测试。

  • UX研究作弊表

    User research can be done at any point in the design cycle. This list of methods and activities can help you decide which to use when.

  • UX Mapping Methods Compared: A Cheat Sheet

    同理心地图,客户旅程地图,体验地图和服务蓝图描绘了不同的流程,并具有不同的目标,但它们都在组织内构建共同点。

  • Journey Mapping 101

    旅程映射是一个人经历的过程的可视化,以实现目标。

  • Why You Only Need to Test with 5 Users

    Elaborate usability tests are a waste of resources. The best results come from testing no more than 5 users and running as many small tests as you can afford.

  • When and How to Create Customer Journey Maps

    Journey maps combine two powerful instruments—storytelling and visualization—in order to help teams understand and address customer needs.

  • 最佳10 Application-Design Mistakes

    应用UI指南并通过工作流程支持用户时,可以增强应用程序可用性。

  • 用户研究中的开放式与已截止的问题

    Open-ended questions prompt people to answer with sentences, lists, and stories, giving deeper and new insights. Closed-ended questions limit the answers but give tighter stats.

  • Design Thinking 101

    What is design thinking and why should you care? History and background plus a quick overview and visualization of 6 phases of the design thinking process. Approaching problem solving with a hands-on, user-centric mindset leads to innovation, and innovation can lead to differentiation and a competitive advantage.

  • F-Shaped Pattern of Reading on the Web: Misunderstood, But Still Relevant (Even on Mobile)

    eyetracking.research shows that people scan webpages and phone screens in various patterns, one of them being the shape of the letter F. Eleven years after discovering this pattern, we revisit what it means today.

  • 10 Best Intranets of 2020: What Makes Them Great

    Clear vision, Agile development, and the goal to connect coworkers are what distinguishes the best intranets.

  • 用户在terviews: How, When, and Why to Conduct Them

    User interviews have become a popular technique for getting user feedback, mainly because they are fast and easy. Use them to learn about users’ perceptions of your design, not about its usability.

  • 产品,服务和功能的比较表

    Use this versatile GUI tool to support users when they need to make a decision that involves considering multiple attributes of a small number of items.

  • Memory Recognition and Recall in User Interfaces

    显示用户可以识别的内容提高了需要从头开始调用物品的可用性,因为额外的上下文有助于用户从内存中检索信息。

  • User-Experience Quiz: 2019 UX Year in Review

    Test your usability knowledge by taking our quiz. All questions and answers are based on articles that we published last year.

  • Calculating ROI for Design Projects

    Demonstrating the value of design improvements and other UX work can be done by calculating the return-on-investment (ROI). Usually you compare before/after measures of relevant metrics, but sometimes you have to convert a user metrics into a business-oriented KPI (key performance indicator).

  • UX in Scrum

    UX professionals should engage in all Scrum ceremonies. Here are tips for what UX should contribute to stand-ups, backlog refinement, sprint planning, sprint review, and retrospectives.

  • 如何选择角色的范围

    角色不是“一刀切”的用户体验design process. Broad-scope personas work for high-level divisions but are too shallow for detailed design decisions.

  • 如何解释用户时间花费和页面视图

    用户的“Productivity”任务不同于“参与”任务,在任务,交互和页面视图上的时间或多或少更好。这种KPI很重要,但必须相对于用户的任务进行评估。

  • Content Creation in Agile Development Processes

    否则将不可避免地跳过许多高质量内容创建和管理的最佳实践,除非在任何敏捷开发项目中明确地明确计划作为用户故事。

  • Is A/B Testing Faster than Usability Testing at Getting Results?

    如果A / B测试可以快速显示哪种设计最好,为什么UX团队应该打扰可用性研究和其他用户研究?

  • 第一次发散,然后在UX研讨会期间收敛

    一种有助于多种UX研讨会和设计观念的一般技术,首先要使团队成员独立工作,以创造发散的想法和解决方案。然后,作为一个单独的步骤,每个人都在一起汇聚在最终结果上。

  • 内联网愿景

    A clear vision gives the team something to aim for, and this is especially important for intranet projects, which often involve contributors from many different departments or functions.

  • 日记研究

    Ask users to keep a diary throughout a fairly long period is great for researching customer journeys or other bigger-scope issues in user experience that go beyond a single interaction.

  • You Can't Test Everything, So What Should You Test?

    Nobody has enough user-research budget to test everything, so you must focus usability testing on those features that will matter the most for the user experience and have the most business impact. Here's a simple method to prioritize what to test.

  • Writing an Effective Guide for a UX Interview

    为用户面试准备指南可确保涵盖与您的研究问题相关的主题,并且面试捕获有关人民生活和需求的深入信息。

  • Livestream电子商务:我们可以从中国学到什么

    Livestreams allow users to see products in detail and get their questions answered in real time. They can be integrated in ecommerce websites and on social-networking apps.

  • How to Handle Dominating Participants in UX Workshops: 3 Tactics

    促进者可以使用3个升序的干预策略,以垄断活动和限制视角的限制多样性的参与者来维持积极的势头。

  • Triangulation: Get Better Research Results by Using Multiple UX Methods

    多样化用户研究方法通过考虑多种收集和解释数据的方式来确保更可靠,有效的结果。

  • Dangerous UX: Consequential Options Close to Benign Options

    确认和破坏性行动彼此相距远远不远;使用额外的冗余视觉信号来区分它们并避免用户错误。

  • 内部与UX研究的外部有效性

    Poorly designed qualitative or quantitative research may produce invalid results. Avoid encouraging certain responses or behaviors and make sure that your study conditions and participants are representative.

  • Remote Design Work: Top Challenges

    Communication is the top challenge when designing remotely, according to 213 UX professionals. Receiving feedback, replicating informal conversations, and maintaining a clear direction on projects were the biggest communication concerns.

  • 如何使用用户测试内容

    When evaluating content, pay extra attention to whom you recruit. Closely tailor tasks to your participants and get comfortable with silence.

  • Quantifying UX Improvements: A Case Study

    金属和木工机械B2B网站的信息架构的研究驱动彻底改革导致了85%的可取性提高。

  • Companies on Social Media: 6 Types of User Interactions with Business

    Users rely on social media to find out about new products or companies, conduct research, engage with content, make purchases, and seek customer support.