Articles & Videos

  • 4.Trustworthiness Factors

    Users are constantly evaluating whether they believe what you're saying and whether to leave a website. You can do 4 things to make users trust you more and stay on your site.

  • 5.Types of E-commerce Shoppers

    与人们在线购物的广泛用户研究确定了5种主要行为类型:以产品为中心的,浏览,研究人员,讨价还价和一次性购物者。每个用户类型来自不同的UX元素的优势。

  • UX Vision

    Create an aspirational view of the experience users will have with your product, service, or organization in the future. This isn't fluff, but will guide a unified design strategy. Here are 5 steps to creating a UX vision.

  • 补偿性与非复制:2决策策略

    Ease users’ purchase decisions by designing interfaces that support both compensatory and noncompensatory decision-making strategies.

  • Vote By Mail: Mistakes Are Too Easy

    逐邮件的设计(Covid-19大流行所迫使)具有UX问题,使投票过程不必要地困难和易于出错。

  • ux中的词汇通货膨胀

    The user experience field is plagued by vocabulary inflation: repeatedly replacing well-known terminology with new fancy words that cause miscommunication.

  • Findability vs. Discoverability

    以两种不同的方式定位网站或应用程序上的功能或内容:查找(用户查找项目)并发现(用户遇到该项目)。两者都很重要,但需要不同的用户研究技巧来评估。

  • Virtual Tours

    User interfaces that simulate a presence in a physical space allow people to tour an environment without travelling there, but were mostly considered secondary by our research participants, partly because it’s currently slow and confusing to navigate virtual tours.

  • 追踪UX研究和越来越多研究的研究存储库

    Organize user research in a research repository to communicate and track insights across teams and over time for success and to grow ResearchOps.

  • State-Switch Controls: The Infamous Case of the "Mute" Button

    On–off controls that switch between two different system states need to clearly communicate to users both the current state and the state the system will move to, should the user press that control.

  • 10.Usability Heuristics for User Interface Design

    Jakob Nielsen的交互设计的10个一般原则。它们被称为“启发式”,因为它们是UX的广泛拇指规则,而不是特定的可用性指南。

  • 何时使用哪种用户体验研究方法

    Modern day UX research methods answer a wide range of questions. To know when to use which method, each of 20 methods is mapped across 3 dimensions and over time within a typical product-development process.

  • Empathy Mapping: The First Step in Design Thinking

    Visualizing user attitudes and behaviors in an empathy map helps UX teams align on a deep understanding of end users. The mapping process also reveals any holes in existing user data.

  • 服务蓝图:定义

    服务蓝图可视化组织流程,以优化业务如何提供用户体验。

  • Between-Subjects vs. Within-Subjects Study Design

    In user research, between-groups designs reduce learning effects; repeated-measures designs require fewer participants and minimize the random noise.

  • Usability 101: Introduction to Usability

    What is usability? How, when, and where to improve it? Why should you care? Overview answers basic questions + how to run fast user tests.

  • UX Research Cheat Sheet

    User research can be done at any point in the design cycle. This list of methods and activities can help you decide which to use when.

  • UX Mapping Methods Compared: A Cheat Sheet

    Empathy maps, customer journey maps, experience maps, and service blueprints depict different processes and have different goals, yet they all build common ground within an organization.

  • Journey Mapping 101

    A journey map is a visualization of the process that a person goes through in order to accomplish a goal.

  • Why You Only Need to Test with 5 Users

    精心制作的可用性测试是浪费资源。最好的结果来自于测试不超过5个用户,并在您提供的作用时运行尽可能多的小测试。

  • 何时以及如何创建客户旅程地图

    旅程地图结合了两个强大的乐器 - 讲故事和可视化 - 以帮助团队理解和满足客户需求。

  • 十大应用程序设计错误

    Application usability is enhanced when the UI guides and supports users through the workflow.

  • Open-Ended vs. Closed-Ended Questions in User Research

    开放式问题促使人们用句子,列表和故事回答,给出更深入的新见解。封闭式问题限制答案,但提供更严格的统计数据。

  • 设计思考101.

    What is design thinking and why should you care? History and background plus a quick overview and visualization of 6 phases of the design thinking process. Approaching problem solving with a hands-on, user-centric mindset leads to innovation, and innovation can lead to differentiation and a competitive advantage.

  • F-Shaped Pattern of Reading on the Web: Misunderstood, But Still Relevant (Even on Mobile)

    眼动研究表明人们扫描webpages and phone screens in various patterns, one of them being the shape of the letter F. Eleven years after discovering this pattern, we revisit what it means today.

  • User Interviews: How, When, and Why to Conduct Them

    用户面试已成为获取用户反馈的流行技术,主要是因为它们很快而容易。使用它们来了解用户对您的设计的看法,而不是其可用性。

  • Comparison Tables for Products, Services, and Features

    Use this versatile GUI tool to support users when they need to make a decision that involves considering multiple attributes of a small number of items.

  • 用户界面中的内存识别和调用

    Showing users things they can recognize improves usability over needing to recall items from scratch because the extra context helps users retrieve information from memory.

  • User-Experience Quiz: 2019 UX Year in Review

    通过获取我们的测验来测试您的可用性知识。所有问题和答案都基于我们去年发布的文章。manbetx官网手机登陆

  • How to Design a Good Search UI

    如果用户不使用您的搜索,通常是因为搜索用户界面设计不佳。以下是如何在桌面和移动设备上显示搜索功能的顶级指南。

  • How to Interpret Dendrograms from Card Sorting to Improve Information Architecture

    Card sorting is great for designing or evaluating an information architecture (IA), but can be hard to interpret. Dendrograms visualize the data which can help you make the necessary decisions which are rarely clear-cut but require tradeoffs.

  • 3设计思维原则

    User-centered problem solving creates innovative products, based on observational research with real users, visual sense-making, and iterative design.

  • UX项目中的系统可用性规模(SUS)有用如何?

    SUS是一个35岁的历史,因此既熟悉的方式来衡量用户满意度,但它不是用户研究中最推荐的方式。

  • Collaborating With Stakeholders

    An 8-step process for UX designers and researchers to collaborate better with their stakeholders, for increased collaboration, to help stakeholders meet their goals, and to ensure the impact of your work.

  • Planning Will Save Your UX Workshop

    通过替代方案的提前规划和思考可以在促进UX研讨会时拯救您,并且意外发生(如它总是这样)。Jan Haaland在ux会议上有过去的参与者的小组期间分享了他的经验。

  • 7.Fundamental Activities for UX Workshops

    At the core of all the myriad of exercises and activity types in UX workshops are a simpler set of 7 foundational activities that can be blended to achieve the desired result.

  • UX 2050 (Jakob Nielsen keynote)

    通过人口统计数据和世界经济的趋势驱动,用户体验领域将看到未来三十年的戏剧性变化。我们最终会像小美人鱼一样结束。(这是Jakob Nielsen的UX会议主题演讲。)

  • The Relationship Between Artificial Intelligence and User Experience

    Do AI products have good user experience? Only partly, and to get better, we need to focus AI more on human needs than on what's technically possible. But AI can also help UX professionals do their job better, which will improve usability more widely.

  • The Visual Principle of Contrast in UI Design

    When visual design elements appear clearly different (for example, have contrasting colors) users easily deduce that the contrasting item is different or special in some way. So if it actually is different, this enhances usability.

  • 共同的地面和ux

    Any efficient communication requires that communication partners establish and rely on common ground so that they can take communication shortcuts.

  • Intranet设计年度赢家预览:联合国内部网

    The United Nations’ intranet, The UN Intranet-iSeek, consolidated many separate intranets to align and connect employees as they carry out their important work.

  • PM and UX Have Markedly Different Views of Their Job Responsibilities

    对用户体验和产品管理人员的一项调查表明,这些专业人员不同意谁应该对许多关键任务负责,比如进行发现和早期设计。

  • Lean UX Documentation for Tracking and Communicating in Agile

    Succinctly documenting the right details in key places helps Agile teams avoid information overload. When UX documentation is skipped or disorganized, teams waste time trying to find or remember information instead of improving the product.

  • Omnichannel体验中的合作

    Collaboration is one of the 5 key components of omnichannel user experience. Collaboration between normally disparate devices or channels creates new ways to interact.

  • Microsoft的Surface Duo上的多任务

    The Duo is a two-screen foldable mobile device that enables users to use two applications side by side, but most apps do not take advantage of the two screens. Support for information transfer from one app to the other is limited and multitasking within the same app is at times confusing.

  • Stakeholder Analysis for UX Projects

    UX专业人士经常努力说服利益相关者支持UX的研究和设计努力。认识到您的主要利益相关者是谁以及如何影响您的工作是建立富有成效的利益相关者关系的第一步。

  • International Usability Testing: Why You Need It

    User testing in different countries helps identify culturally specific usability issues. Testing correctly and at the right time will help you thrive in a new market.

  • 设计系统101.

    A design system is a set of standards to manage design at scale by reducing redundancy while creating a shared language and visual consistency across pages and channels.

  • 10.Best Intranets of 2021: What Makes Them Great

    2021年的内部网exhi设计年度获奖团队bited a capacity to swiftly pivot, as well as compassion and empathy for employees.