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  • Using “How Might We” Questions to Ideate on the Right Problems

    Constructing How might we questions generates creative solutions while keeping teams focused on the right problems to solve.

  • Visual Hierarchy in UX: Definition

    一个清晰的视觉层次结构将眼睛指导到页面上最重要的元素。它可以通过颜色和对比度,比例和分组的变化来创建。

  • Onboarding: Skip it When Possible

    Onboarding instructions that users must digest before they start using an app or other product require attention and effort, and thus reduce usability. They should be avoided as much as possible.

  • 神奇的数字7和UX

    人们can remember about 7 (plus/minus 2) items in short-term memory. This memory limitation has implications for UX design, but not the ones you often hear stated.

  • Design Thinking: The Learner’s Journey

    作为个人学习设计思维,他们经历了4个学习阶段:新人,采用者,领导者和宏大。

  • Maintain Consistency and Adhere to Standards (Usability Heuristic #4)

    Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform and industry conventions.

  • Popup Problems

    Popups and many kinds of modal dialogs are often intrusive user interface elements that get in the way of users' goals and cause annoyance. Here are some of the worst popup UX sins.

  • UX Animations

    动画可以使用户接口更容易和更好地使用,但正如我们在此视频中演示的那样,时间必须是对的。许多其他细节也有助于用户体验中的动画质量。

  • The State of Design Teams: Structure, Alignment and Impact

    A survey of 557 UX and design professionals reveals themes in the structure, size, alignment, and impact of design teams.

  • 用户体验测验:2020 ux审查

    Test your usability knowledge by taking our quiz. All questions and answers are based on articles published last year.

  • 10 Usability Heuristics for User Interface Design

    Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb for UX and not specific usability guidelines.

  • When to Use Which User-Experience Research Methods

    现代ux研究方法回答了各种问题。要知道何时使用哪种方法,每个方法中的每一个都在典型的产品开发过程中映射了3个维度和随时间。

  • 移情映射:设计思维的第一步

    在同情地图中可视化用户态度和行为可以帮助UX团队对最终用户的深刻理解对齐。映射过程还揭示了现有用户数据中的任何孔。

  • Service Blueprints: Definition

    Service blueprints visualize organizational processes in order to optimize how a business delivers a user experience.

  • 对象之间的受试者之间的研究设计

    In user research, between-groups designs reduce learning effects; repeated-measures designs require fewer participants and minimize the random noise.

  • 可用性101:可用性介绍

    什么是可用性?如何改善它?你为什么要关心?概述答案基本问题+如何运行快速用户测试。

  • UX研究作弊表

    用户研究可以在设计周期中的任何点处完成。此方法和活动列表可以帮助您决定哪个何时使用。

  • UX Mapping Methods Compared: A Cheat Sheet

    同理心地图,客户旅程地图,体验地图和服务蓝图描绘了不同的流程,并具有不同的目标,但它们都在组织内构建共同点。

  • Journey Mapping 101

    旅程映射是一个人经历的过程的可视化,以实现目标。

  • Why You Only Need to Test with 5 Users

    Elaborate usability tests are a waste of resources. The best results come from testing no more than 5 users and running as many small tests as you can afford.

  • When and How to Create Customer Journey Maps

    旅程地图结合了两个强大的乐器 - 讲故事和可视化 - 以帮助团队理解和满足客户需求。

  • 最佳10 Application-Design Mistakes

    应用UI指南并通过工作流程支持用户时,可以增强应用程序可用性。

  • 用户研究中的开放式与已截止的问题

    Open-ended questions prompt people to answer with sentences, lists, and stories, giving deeper and new insights. Closed-ended questions limit the answers but give tighter stats.

  • Design Thinking 101

    What is design thinking and why should you care? History and background plus a quick overview and visualization of 6 phases of the design thinking process. Approaching problem solving with a hands-on, user-centric mindset leads to innovation, and innovation can lead to differentiation and a competitive advantage.

  • F-Shaped Pattern of Reading on the Web: Misunderstood, But Still Relevant (Even on Mobile)

    眼镜研究表明,人们在各种模式中扫描网页和手机屏幕,其中一个是字母F的形状。发现这种模式的十一年,我们立即重新审视它的意思。

  • 10 Best Intranets of 2020: What Makes Them Great

    Clear vision, Agile development, and the goal to connect coworkers are what distinguishes the best intranets.

  • 用户访谈:如何,何时以及为什么要进行它们

    User interviews have become a popular technique for getting user feedback, mainly because they are fast and easy. Use them to learn about users’ perceptions of your design, not about its usability.

  • 产品,服务和功能的比较表

    Use this versatile GUI tool to support users when they need to make a decision that involves considering multiple attributes of a small number of items.

  • Memory Recognition and Recall in User Interfaces

    显示用户可以识别的内容提高了需要从头开始调用物品的可用性,因为额外的上下文有助于用户从内存中检索信息。

  • User-Experience Quiz: 2019 UX Year in Review

    Test your usability knowledge by taking our quiz. All questions and answers are based on articles that we published last year.

  • Onboarding: Skip it When Possible

    Onboarding instructions that users must digest before they start using an app or other product require attention and effort, and thus reduce usability. They should be avoided as much as possible.

  • 神奇的数字7和UX

    人们can remember about 7 (plus/minus 2) items in short-term memory. This memory limitation has implications for UX design, but not the ones you often hear stated.

  • Popup Problems

    Popups and many kinds of modal dialogs are often intrusive user interface elements that get in the way of users' goals and cause annoyance. Here are some of the worst popup UX sins.

  • UX Animations

    动画可以使用户接口更容易和更好地使用,但正如我们在此视频中演示的那样,时间必须是对的。许多其他细节也有助于用户体验中的动画质量。

  • Easier Input on Mobile Devices

    Form filling and other user input on mobile devices such as smartphones can be awkward and error prone, but by taking advantage of the strengths of the phone, designers can improve the usability of these tasks substantially.

  • 实地研究与民族教学与上下文调查

    What is the difference between a field study, an ethnographic study, and a contextual inquiry in a user experience design project? Not much. The main difference is that between field methods and lab-based user research.

  • Augmented/Virtual Reality vs. Computer Screens

    3D用户界面是否像VR和AR这样替换平面屏幕,以及UX设计人员应该如何为这些技术做好准备?

  • Companies on Social Media: 6 Interaction Types

    我们的用户研究发现了6种不同类型的互动用户/客户在社交媒体上与公司一起使用。识别每种类型,并以不同的设计方法支持每个类型。

  • Dot Voting in the UX Design Process

    In UX design, you always have to prioritize. Features, personas, usability problems, and the list goes on. Dot votes are a simple way to find the group sense of what's the most important.

  • 是时候制作技术工作

    用户浪费了很多时间与计算机错误挣扎。当系统不适应广告时,用户的精神模型受到宣传的,导致人们对其对UX的理解进行质疑。

  • Vote By Mail: Mistakes Are Too Easy

    The design of vote-by-mail materials (made imperative by the COVID-19 pandemic) have UX issues that make the voting process unnecessarily difficult and error prone.

  • Compensatory vs Noncompensatory: 2 Decision-Making Strategies

    Ease users’ purchase decisions by designing interfaces that support both compensatory and noncompensatory decision-making strategies.

  • State-Switch Controls: The Infamous Case of the "Mute" Button

    On–off controls that switch between two different system states need to clearly communicate to users both the current state and the state the system will move to, should the user press that control.

  • Research Repositories for Tracking UX Research and Growing Your ResearchOps

    在研究存储库中组织用户研究,沟通和跟踪团队的见解以及随着时间的推移,以获得成功和发展研究。

  • 空间记忆:为什么它为UX设计很重要

    通过重复的实践,用户在UI中开发对象和内容的不精确内存,但仍需要额外的视觉和文本信号来帮助他们找到特定项目。

  • Refine, Remodel, Rebuild: 3 Strategies for Experience Improvement

    To improve customer experience, solutions range from low to high investment and impact, based on budget, risk tolerance, readiness, and unmet needs.

  • 技能映射:远程团队的数字模板

    A collaborative spreadsheet is an efficient tool for evaluating skills of UX team members and creating an overall team shape.

  • How and Why to Recruit Backup Participants (aka “Floaters”) in User Research

    Sometimes you should intentionally overrecruit test participants for one-on-one user-research studies. Backup participants must be recruited according to the same screening criteria and paid at least as much as regular participants.

  • 在新浏览器Windows和Tabs中打开链接

    仔细检查用户的上下文,在手头上的任务,以及决定是否打开与Indery或New Bresser选项卡中的文档和外部站点的链接的后续步骤。

  • 内容库存和审计101

    A content inventory and audit are two important activities to complete before developing a strategy to improve your digital content. Conduct them together to set your content up for success.